Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Wesley Chapel
Wesley Chapel, FL
524 Reviews
Welcome to BMW of Wesley Chapel. As a member of the Morgan Auto Group, we provide a luxury experience beyond compare.
We’re excited to debut our new state-of-the-art facility in 2021. It will be 130,000-square-feet, one of the largest BMW facilities in Florida.
But you don’t have to wait for our new dealership to make your dream of owning the Ultimate Driving Machine® come true. You can still shop and service your vehicle at our current facility while the new one is under construction.
Our friendly and knowledgeable staff is dedicated to your complete satisfaction. Let them introduce you to our large inventory of new BMWs or select from an extensive selection of BMW Certified and quality pre-owned vehicles.
No matter which vehicle you choose, you’ll enjoy the ultimate in customer service which continues well beyond the sale.
Come visit BMW of Wesley Chapel and allow us to exceed the ultimate standards that you’ve come to expect from the BMW brand. We’re just 20 minutes from anywhere in South Tampa and Brandon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 524 reviews
February 25, 2025
Harley was outstanding! Great customer service, exceeded expectations! She was very positive and professional, answered all questions, and delivered as promised! Great customer service, exceeded expectations! She was very positive and professional, answered all questions, and delivered as promised! More
by ChrisRGannon
Employees Worked With
Harley, 5 stars!
February 17, 2025
BMW Wesley Chapel is the best dealership I have ever been to-sales,service and everyone I have dealt with exceptional!! Patrick especially helpful and knowledgeable. Thank you!!! to-sales,service and everyone I have dealt with exceptional!! Patrick especially helpful and knowledgeable. Thank you!!! More
by trellis-prongs.3q
February 06, 2025
Great service from the time you arrive until your car is returned. Car was serviced quickly and explained returned. Car was serviced quickly and explained More
by wayne.jakes
Employees Worked With
January 24, 2025
Terrible service. BMW Wesley Chapel just lost us as returning customers. We took our vehicle in for a nail in the tire. We luckily purchased the tire protection progr BMW Wesley Chapel just lost us as returning customers. We took our vehicle in for a nail in the tire. We luckily purchased the tire protection program when we bought the vehicle. We arrived at service at 10:30 and proceeded to wait 3 1/2 hours in the waiting room only to find out they were still waiting on “approval” from tire warranty. Nothing had been done to the car yet! We demanded a loaner car at this point. Once we got home, one would expect to get a call stating that they had received approval….but no! No communication whatsoever! We called the next day for an update and was completely ghosted by the general manager, service manager, and our service adviser. No one would take our call or call us back. Wasn’t till 4:00 the next day that we received a text msg that the car was done. Still no call from any human at the dealership! They even had the nerve to charge us to put gas in the loaner. Pathetic. More
by Sandifacetti
Employees Worked With
Darrell
December 17, 2024
Great sales staff with no problems with the sale but afterwards trying to get any assistance with the add ons that they sell in the finance office, you’ll have a few birthdays while waiting. 4 phone ca afterwards trying to get any assistance with the add ons that they sell in the finance office, you’ll have a few birthdays while waiting. 4 phone calls, 2 voicemail and a request through thier website and yet I wait. 30 days have past and nothing. Based on this I can not recommend them. More
by Tom Thumb
