BMW of Wesley Chapel

BMW WESLEY Chapel, Tomas, Stebon and Jose Irizarry always take a good care of our BMW cars 2 for the last 4 years and always exceed our expectations with their exceptional service. They care and know our va take a good care of our BMW cars 2 for the last 4 years and always exceed our expectations with their exceptional service. They care and know our values as a customers More

We went to BMW Wesley Chapel with the intent to purchase a 2022 X3 last weekend. We looked at a comparable white and black option, with the white fitting our price range but unfortunately ran into an irrele a 2022 X3 last weekend. We looked at a comparable white and black option, with the white fitting our price range but unfortunately ran into an irrelevant, open recall that we were told causes the dealership to fix before they are able to sell the vehicle. I was weary telling the sales rep, Andrew that we would like to be the first ones notified when the recall was fixed, as that clearly shows a high interest in the car before making the purchase. Fast forward six days later, and the dealership has increased the price on this car by $3,600. This is a car that they've had on their lot for over 2 months with consistent price drops every week until someone showed interest in the car. The black option we said we were interested in also increased in price this past week by $500 after three prior consecutive price decreases Four total X3's matched our filters by this dealership, and the only two we didn't tell them we were interested in dropped in price this week, so using tariffs as an excuse is completely unjustified. I will happily take my business elsewhere than to a dealership who willingly raises prices on cars their potential customers have shown a slight interest in. More

A special shoutout to Rafael Pena and Casey Newton they were absolutely fantastic! They took the time to understand my needs, answered all my questions with patience and expertise, and never made me feel p were absolutely fantastic! They took the time to understand my needs, answered all my questions with patience and expertise, and never made me feel pressured. Their professionalism, honesty, and friendly approach made the entire process smooth and stress-free. More

James Whaley and Logan McCabe serviced my car. They were extremely professional and my car was serviced very quickly. Will return to Wesley Chapel BMW. They were extremely professional and my car was serviced very quickly. Will return to Wesley Chapel BMW. More

Excellent Service. Ms. Harley is very efficient and helpful. Good company. Love the BMW cars. Ms. Harley is very efficient and helpful. Good company. Love the BMW cars. More

Was knowledgeable and effective. Knew the issue and solved it. Was very happy with service Knew the issue and solved it. Was very happy with service More

Knowledgeable and friendly. Understood what the car needed. Explained other options in detail. Gave solution Understood what the car needed. Explained other options in detail. Gave solution More

Harley was outstanding! !! She was courteous, professional, and honest. Required repairs were explained in detail, including the cost, and her customer care was second to non !! She was courteous, professional, and honest. Required repairs were explained in detail, including the cost, and her customer care was second to none!!! More

jimmy was very helpful with visit -explaining work done and suggested work-set up recalls with a loaner car and suggested work-set up recalls with a loaner car More

They took a week more than expected, they use up almost the entire gas in my 2024 BMW X7 gas tank. It was full when I gave them and when I received the car the tank was empty. Then they told me they have u the entire gas in my 2024 BMW X7 gas tank. It was full when I gave them and when I received the car the tank was empty. Then they told me they have used the car to test stuff. Test what. You know it takes one week running the cars long miles to drain gas that much. My nephew has also same experience with his 340 he left with them. They also fired Javier or they told me he left BMW when I got there to take the car. They were supposed to vacuum the car and they had not. My nephew also took the 340 there and they charged him $200 for alignment and make him wait for the whole day and it was still making same noise and same misalignment problems. After he complained about that they made him go back again 10 days later and do same thing. I will never go back to them. They are not honest More