BMW of Waterbury

Best experience ever in purchasing a vehicle I would highly recommend this dealership. Tom was the most knowledgeable salesperson we have ever dealt with, he knows his product inside and out. I would highly recommend this dealership. Tom was the most knowledgeable salesperson we have ever dealt with, he knows his product inside and out. Jeff was extremely fair with the purchase price. As my husband said, it was the first time in 38 years he hasn't felt like he was "taken for a ride" when dealing with a dealership. Super experience!!! More

2015 BMW x1 x28i Ian was referred to me by a coworker who purchased a vehicle from him. I came in with an x1 in mind. Ian showed me to an x1 right away to test drive i Ian was referred to me by a coworker who purchased a vehicle from him. I came in with an x1 in mind. Ian showed me to an x1 right away to test drive it. That was the easy part, the hard part was finding an x1 built the way I wanted it to be. After countless attempts in finding a car with all my requirements, he was able to find one and get me in it. Ian was easy to get along with, not pushy at all, knowledgeable, and made sure I did not settle unless it was the car I wanted. Jeffery was a no nonsense individual and answered all my questions but made sure I understood everything before signing, since this was my first time leasing. This is my first BMW and the experience was great! More

Excellence !! I highly recommend this dealership. I have using this dealership for years and have recently purchase a new 5 series. Tom Zukowski, the salesman was v I highly recommend this dealership. I have using this dealership for years and have recently purchase a new 5 series. Tom Zukowski, the salesman was very professional and full of knowlegde. He knows the product inside and out making my decision easy. Their service and sales staff are the best !! Big thanks to everyone there and hats off to the General Manager Peter Keast. Brian G. More

Comfortable purchase experience It was a pleasure working with Dennis S. and Jeff P. on the purchase of my new BMW. They were both professional, courteous and accomodating. Dennis w It was a pleasure working with Dennis S. and Jeff P. on the purchase of my new BMW. They were both professional, courteous and accomodating. Dennis was patient with test driving different models; and was never pushy. Jeff was upfront and very fair with the vehicle pricing.Thank you both! More

Great experience! Due to a very fast and complicated geographical move, I had a span of only 3 days to buy a car. It could have been a very stressful situation to say t Due to a very fast and complicated geographical move, I had a span of only 3 days to buy a car. It could have been a very stressful situation to say the least, but both Jeffrey & Dennis worked with me to make it happen and I couldn't be happier with my new (used) X3 and the customer service I received. I knew exactly what I wanted and found them to be patient, understanding, and supportive. Because of the time crunch they had to jump through a few hoops, including Dennis coming in on his day off and I am very appreciative of their professionalism and dedication to making the customer happy. More

EXCELLENT EXPERIENCE LEASING MY WIFE AND I WERE LOOKING FOR A NEW CAR TO REPLACE OUR LEASED AUDI A4. BMW OF WATERTOWN GAVE US EXCELLENT TREATMENT, AN EASY LEASING EXPERIENCE, HELP MY WIFE AND I WERE LOOKING FOR A NEW CAR TO REPLACE OUR LEASED AUDI A4. BMW OF WATERTOWN GAVE US EXCELLENT TREATMENT, AN EASY LEASING EXPERIENCE, HELPFUL INFORMATION AND A BEAUTIFUL NEW 2014 328xi. TOM, OUR SALESMAN, WAS VERY KNOWLEDGABLE AND COMPARED THE AUDI AND BMW FEATURES. OUR TEST RIDE WITH HIM WAS DELIGHTFUL. WHAT REALLY SOLD US WAS THE ORICE. JEFF PEARCE WENT OUT OF HIS WAY TO CLOSE THE DEAL AND WE SIGNED UP THAT VERY DAY AND TOOK POSSESSION OF OUR BMW THE FOLLOWING WEEK. AN EXCELLENT EXPERIENCE LEASING. More

I loved buying my new BMW X3 from BMW of Watertown Buying a new car can be a very intimidating experience, but not at BMW of Watertown. The sales people were straight up, honest, and friendly. I never Buying a new car can be a very intimidating experience, but not at BMW of Watertown. The sales people were straight up, honest, and friendly. I never felt like I was being hustled, which was the feeling I had suffered at another dealership. They are totally professional, and helped me with all my questions, and made me feel relaxed and ever so comfortable with the buying process. They also gave me a great deal on my car. I totally recommend them to everyone. More

Experience with New BMW My salesperson was vary Knowledgeable, courteous, and professional. not pushing like some dealership, I would recommend Ian and the dealership to m My salesperson was vary Knowledgeable, courteous, and professional. not pushing like some dealership, I would recommend Ian and the dealership to my friends and relatives. More

New car purchase Purchased a 2015 BMW X3 from this dealership. Had a great experience: professional, helpful and no sales pressure. I am very happy with the overall Purchased a 2015 BMW X3 from this dealership. Had a great experience: professional, helpful and no sales pressure. I am very happy with the overall purchase experience. More

Excellent Experience When deciding to buy a new car, I worked with Ian on picking out what would best fit me. I came in to look at the X1, but he also showed me the 3 ser When deciding to buy a new car, I worked with Ian on picking out what would best fit me. I came in to look at the X1, but he also showed me the 3 series to compare. After making my decision to buy the X1, Ian was great at helping me choose packages and colors. He was very patient, full of information about the car, and in general provided me with a great car buying experience. Once I received the car he patiently went through to explain to me everything in it. His service doesn't stop when you drive off the lot. He followed up afterwards to ensure I still liked the car and to see if I had any questions. Whenever I visit for service, Ian takes the time to come over and say hello. This type of service is above expectations, showing how much he, and BMW, values customers and their satisfaction. More