Back

BMW of Waterbury

Waterbury, CT

4.9
656 Reviews

133 Schraffts Drive

Waterbury, CT

06705

Directions

By Type

Showing 656 reviews

May 20, 2015

Great dealership! Geoff Baldwin and Jeff Pearce could not have been more honest or accommodating as they handled my very first BMW purchase. I got a great price on a 2 More

by Bogtrotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Baldwin
May 21, 2015 -

BMW of Waterbury responded

Thank you so much for sharing your kind words. It is great Geoff and Jeff were able to make sure that you first BMW buying experience went off without a hitch. Our team strives for a honest, transparent and overall fun car buying experience. BMW is a higher standard brand, and we make sure that our customers get a higher standard of service. We truly appreciate your business. Enjoy your new BMW!

May 18, 2015

My expierence was excellent. I felt Dennis Smith was helpful, professional and willing to help me with what I wanted. No high pressure but there when you needed him. More

by schuld,peter, ppp
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?, Dennis Smith
May 19, 2015 -

BMW of Waterbury responded

Thank you for taking the time to share your feedback. It is great that Dennis was able to assist you in find you the perfect vehicle for you. We know that the buying process can be a hassle if receiving poor service. Our team strives to make sure we go above and beyond for all of our customers. It is what you deserve. We truly appreciate your business. Please let us know if there is anything else we can do for you. Enjoy your new BMW!

May 15, 2015

Just a Fantastic Experience! My experience with BMW F Watertown Ct was pleasurable and enjoyable. I worked with Dennis who was a extremely gracious and very knowledgable of the More

by Sodaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
May 18, 2015 -

BMW of Waterbury responded

Thank you so much for taking the time to share your kind words. We are elated that Dennis and Jeff were able to provide you with such excellent customer service and product knowledge to help you find the BMW that is perfect for you. BMW is a higher standard of brand, and that is why we feel our customers deserve to receive the higher standard of service that they deserve. We truly appreciate your business, and please do not hesitate to let us know if there is anything else we can do for you. Enjoy your new BMW!

May 11, 2015

Third BMW from Watertown Consistently strong customer service from this convenient Litchfield County dealer. Moved from a 2010 X5 to a 2013 X3 to a recently acquired 2015 X6 5 More

by Speed with Safety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Baldwin
May 13, 2015 -

BMW of Waterbury responded

That's what we like to hear! Smooth and effortless car buying experience coupled with outstanding customer service from Jeff and Geoff. BMW is a higher standard of brand in the auto industry, and that is why we strive make sure our customers receive a higher standard of service they deserve. Thank you so much for your continued business. We hope you are fully enjoying your brand new X6!

May 11, 2015

Great Purchasing Experience Dennis Smith was a pleasure to work with on all fronts. Honesty, timeliness, accuracy describe my purchasing experience with Dennis and the dealershi More

by RABthe4th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
May 13, 2015 -

BMW of Waterbury responded

Thank you so much for taking the time to share your kind words. It is great Dennis was able to help you and your wife find the perfect vehicles during your purchasing journey. We know that buying a car can turn into a tedious hassle that takes all of the fun out of the process. Let alone two cars! That is why our staff prides themselves on being able to create a fun and hassle-free buying experience that simply cannot be matched. We truly appreciate your business, and please do not hesitate to let us know if you need anything else. Enjoy your new BMW's!

May 04, 2015

Amazing experience Dennis was terrific and answered all my questions. This is the first car I have had to buy alone and he was very helpful to me in making sure I under More

by Bet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
May 05, 2015 -

BMW of Waterbury responded

Thank you so much for your great comments. We are happy to hear that Dennis was able to make sure that your first solo car buying experience went so smoothly. We know that buying a new vehicle can be a stressful task without the proper customer service. Our team prides themselves on being able to give our customers the higher standard of service that they deserve. If there is anything else you need, please let us know right away. Thank you for your business, and enjoy your new fabulous BMW!

April 18, 2015

Excellent Experience Dennis Smith has gone above and beyond to make our first BMW purchases a exceptional experience.. Jeffrey Pearce also assisted in make this process s More

by Ginger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Apr 20, 2015 -

BMW of Waterbury responded

That's the BMW way! It is great hat Dennis and Jeffrey were able to go above and beyond the call of duty to make sure that your car buying experience at BMW of Watertown was nothing less than completely satisfying. Thank you for your business. If there is anything else you may need, please do not hesitate to ask. Enjoy your new BMW!

March 29, 2015

Great service Very friendly people, worked with my credit and found me a great deal on my new 2006 bmw 325i. Dennis Smith was very helpful and honest when he helped More

by Atrushin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Mar 30, 2015 -

BMW of Waterbury responded

We truly appreciate you taking the time to share your feedback. It is great to hear that Dennis was able to make sure that you were able to drive away in the perfect car for you. Our sales team pride themselves on being able to provide every customer with the absolute best customer service that they deserve. We thank you for your business. If there is anything else that you need, please do not hesitate to reach out to us. Enjoy your 325i!

March 24, 2015

Fantastic Experience I recently bought a 2015 BMW X5 from here and couldn't have nothing but good things to say. The sales rep Dennis was VERY responsive, knowledgable and More

by ferrpa03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Mar 25, 2015 -

BMW of Waterbury responded

We appreciate you taking the time to share your comments. It is so great to hear that Dennis and Jeff not only were able to give you the excellent customer service that you deserve, but also help you find the car that was absolutely perfect for you. We truly appreciate your business. If there is anything else that you need, please do not hesitate to let us know. Enjoy your new X5!

March 20, 2015

Above and beyond This is my second car purchased from BMW of Watertown. Mr. Pearce made the purchasing aspect a breeze. My salesman Dennis followed up with me multiple More

by stork1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Mar 23, 2015 -

BMW of Waterbury responded

That's what we like to hear. We are so happy to hear that you received such superior customer service during your recent car buying experience at our dealership. We strive to make sure that all of our customers receive nothing short of the absolute best customer service possible. We truly appreciate your business and look forward to working with you again in the future!

...
54
...