BMW of Waterbury

so easy to work with! I've visited this dealership on two separate occasions for repairs. Each time I was met with prompt and courteous service. Rich worked extra hard to g I've visited this dealership on two separate occasions for repairs. Each time I was met with prompt and courteous service. Rich worked extra hard to get me into a loaner as my car was going to be there for a bit. I really appreciated how straight forward they were when explaining the issue at hand. They proved me a quote for the repairs that was actually accurate! There were no hidden charges or surprises when I picked up my car! Ill certainly be back, even know there is another dealership much closer to my home. More

Excellent from inquiry to purchase. I went to BMW for a lease. I worked with Dennis Smith and he was great. I told him I was going to Audi next and I even went to Mercedes. BMW was by I went to BMW for a lease. I worked with Dennis Smith and he was great. I told him I was going to Audi next and I even went to Mercedes. BMW was by far the best for service, vehicle, value and people. Highly recommend Dennis Smith. More

New Car Purchase Just replaced my 2008 328 coupe with a 2015 428 coupe. It was an easy transition working with such a knowledgeable and friendly sales staff. It was re Just replaced my 2008 328 coupe with a 2015 428 coupe. It was an easy transition working with such a knowledgeable and friendly sales staff. It was refreshing to have a "no pressure" sales experience and I was able to review my options at home before making a final decision. The actual delivery process complimented the sales experience as Dennis patiently and thoroughly guided me through the technology of my new vehicle. I was comfortable leaving the dealership with my new vehicle knowing there would be further support if I had any questions or issues. Sharonlyn More

Excellent experience - again Bought our second BMW from BMW of Watertown in less than 1 year. Both times our sales person was Dennis Smith. It really is a pleasure working with De Bought our second BMW from BMW of Watertown in less than 1 year. Both times our sales person was Dennis Smith. It really is a pleasure working with Dennis and this dealership. No pressure, excellent communication and just the right amount of guidance. It was a painless buying experience, just like last time. More

Dennis Smith - A was a pleasure to work with Dennis did a great job. Honest, fair, responsive and professional. Goes out of his way to understand your needs and work with you to make sure you a Dennis did a great job. Honest, fair, responsive and professional. Goes out of his way to understand your needs and work with you to make sure you are completely satisfied. More

Great experience and service! I wanted to buy a bmw 428ix. I went to North Haven BMW first. They did not even try to locate the car I want first and gave me a ridiculously high pri I wanted to buy a bmw 428ix. I went to North Haven BMW first. They did not even try to locate the car I want first and gave me a ridiculously high price. Then I went to Watertown BMW, where Dennis helped me locate the car and gave me a way lower price on it. After a bit of haggling between these two dealerships, Dennis offered the best price. During the whole buying process, Dennis was attentive and patient. They did not rush me to make the payment; they helped me with my insurance. Even at the very end when I was getting the car, Dennis was still very friendly and patient and explain every single detail about the car for me. Overall, my first car-buying experience at Watertown BMW was definitely great, and Dennis made it simple and smooth! More

Simply The Best Dennis Smith is a star! Dennis was patient, friendly and easy to deal with whilst we selected and purchased our gorgeous grey CPO 2013 328i xdrive. We Dennis Smith is a star! Dennis was patient, friendly and easy to deal with whilst we selected and purchased our gorgeous grey CPO 2013 328i xdrive. We have purchased many cars over the years but his attention to detail and conscientiousness surpasses every other experience. No haggling, no fuss, just straight forward. Donny, Chris and Maurice were all friendly and gave us a consistent positive feel of the customer care at Watertown BMW. Thank you. More

Want the Best Car Buying Experience, Buy a BMW! Dennis is your guy if you looking to buy a BMW. He is very knowledgeable and will always get you the best deal going. Dennis walks you through the who Dennis is your guy if you looking to buy a BMW. He is very knowledgeable and will always get you the best deal going. Dennis walks you through the whole process, he will even set up your insurance on the new car. BMW is Awesome!!! I do have to say though, I am not a fan of the Watertown strip of car dealers, but BMW is the exception. More

Professionals We located our used car on their website. Dennis and Chris were great to work with. They were very responsive and helpful. They made our purchase ru We located our used car on their website. Dennis and Chris were great to work with. They were very responsive and helpful. They made our purchase run very smooth. More

Best BMW service in New England If you want your BMW to have 1st class/top service and be taken care as a member of your own family than you must trust and go to BMW of Watertown. It If you want your BMW to have 1st class/top service and be taken care as a member of your own family than you must trust and go to BMW of Watertown. It all starts with Richard D' Angelo who makes sure your concerns are checked and taken care of. They have Master Techs like Nicky who take care of any of your BMW baby and fix whatever it may need to run as smooth and better than you first got it. Richard knows the dealership clients and greet them like family. And even if your at the dealership your 1st time - no problem as Richard will take care of your vehicle just like an old friend. BMW of Watertown is so very lucky to have Rich a part of the dealership. Overall this is the best BMW dealership in CT and New England. This is the only place my 325 goes to and visits. More