BMW of Waterbury

SCAMMERS THEY SCAME FOR OVER $15000IN SERVICE THAT WAS DONE ON MY CAR...... HOWEVER IM TAKING MY CAR TO GET REVEALED AND THEY PARTS BETTER BE IN THERE..... THE THEY SCAME FOR OVER $15000IN SERVICE THAT WAS DONE ON MY CAR...... HOWEVER IM TAKING MY CAR TO GET REVEALED AND THEY PARTS BETTER BE IN THERE..... THEY SUCKKKKKKKKKKKK MY CAR STILL DRIVE THE SAME More

THANK YOU Hoffman BMW of Watertown! Special thanks to Hoffman BMW of Watertown for yet another pleasant experience. We received exceptional service for our fourth vehicle in a row from Special thanks to Hoffman BMW of Watertown for yet another pleasant experience. We received exceptional service for our fourth vehicle in a row from the dealership. They are always willing to take the extra steps for quality and customer convenience. We thank Brad Hoffman (family hockey friends as well) and Dennis Smith for putting together a winning team. Dennis is a hands-on closer, with outstanding attention to detail. THANK YOU! More

Exceptional Friendly n fast service , got my car sooner than expected. Will continue to do buisness with watertown bmw. By far some of the best customer service Friendly n fast service , got my car sooner than expected. Will continue to do buisness with watertown bmw. By far some of the best customer service i have ever experienced. More

Satisfaction Attained Brad was a gem to deal with. He was attentive, knowledgeable, patient and efficient. I felt relaxed and comfortable even when he had to explain thin Brad was a gem to deal with. He was attentive, knowledgeable, patient and efficient. I felt relaxed and comfortable even when he had to explain things in a different way so I would understand completely. We were pleasantly surprised that the wait for our customized car was shorter than anticipated. Brad took lots of time with us explaining the many features of car. We love it. More

Very satisified customer From the moment we walked in to the dealership we felt like we were family. Everything was explained in detail and very clearly. Geoff and Charley w From the moment we walked in to the dealership we felt like we were family. Everything was explained in detail and very clearly. Geoff and Charley went the extra mile to make the purchasing experience smooth and wonderful. Tom and Sandy More

Excellent Service John Ramos is an excellent service manager and cares that the work is professionally done. He wants you to be pleased and will go out of his way to in John Ramos is an excellent service manager and cares that the work is professionally done. He wants you to be pleased and will go out of his way to insure that. More

Wonderful It's always a pleasure when dealing with John Ramos. He goes above & beyond. Every time I go get my car serviced he's exceptional & very attentive. It's always a pleasure when dealing with John Ramos. He goes above & beyond. Every time I go get my car serviced he's exceptional & very attentive. More

Quick diagnosis and repair, customer focus Service department made convenient appointment, was very customer focused. Completed diagnosis and component replacement along with scheduled maintena Service department made convenient appointment, was very customer focused. Completed diagnosis and component replacement along with scheduled maintenance within a day. Impressive turnaround considering body shop had to paint match part. More

Great Customer Service It was so refreshing to actually work with accommodating and friendly staff. In my experience lately it's getting harder and harder to find people wh It was so refreshing to actually work with accommodating and friendly staff. In my experience lately it's getting harder and harder to find people who will spend time with you let alone have product knowledge. That's not the case at Hoffman BMW of Watertown. Dennis and Charlie made the whole experience pleasurable. More

Third car at BMW in Watertown The staff was so patient and helpful during my shopping process. I feel Zero stress when buying a car there. Dennis helped me find my perfect car and The staff was so patient and helpful during my shopping process. I feel Zero stress when buying a car there. Dennis helped me find my perfect car and then Charlie worked until the moment I bought the car to get me the best price. Each time we spoke, Charlie was able to get the payments lower. BMW of Watertown makes buying a car fun. They are a pleasure to do business with. More