BMW of Visalia

I had a awesome experience at this dealership, I not only got great customer service but also a great deal on a car. I was very well informed of what I was getting and what to expect in the future from my ca got great customer service but also a great deal on a car. I was very well informed of what I was getting and what to expect in the future from my car and the dealership. BMW really looks out for thier customers and provides the necessities for a happy customer- I would definitly recommend this dealership to a my family and friends, thanks brad and shayne, I love my car More

Working with Shayne & Brad to get my dream car was awesome! So knowledgable and friendly! I will and would definitely recommend going through them for a new vehicle! awesome! So knowledgable and friendly! I will and would definitely recommend going through them for a new vehicle! More

Bought my third BMW from BMW of Visalia on the 15th. Shayne showed me the perfect X5 and I fell in love with it. He Is very knowledgeable of BMWs and this was evident as he could answer all my question Shayne showed me the perfect X5 and I fell in love with it. He Is very knowledgeable of BMWs and this was evident as he could answer all my questions. He is a "no pressure" sales person and went out of his way to work with me and make sure I got the ideal car. I appreciated his honesty and efforts to make sure I was happy with my purchase. Brad (Finance Manager) is a money magician. He found the perfect loan and stayed within my budget. Brad has been in the business for a long time and he has great financial contacts. He goes above and beyond to work with you until you are happy with the deal. Mike, the owner, greeted me and stopped to chat for a while. He even helped with the purchase process. I have purchased vehicles from various dealers and BMW of Visalia is the only dealership I have purchased from that the owner interacted with the customer. Usually, all you see is the owner's picture on the wall! Customer service is important to BMW of Visalia and this is evident as Mike has certainly made it a priority everytime I have been there. This dealership is very personable and professional. The sales and service staff are excellent and you can't go wrong buying a vehicle from BMW OF VISALIA. My thanks to all. More

PHENOMENAL IN EVERY WAY! BMW of Visalia provides top PHENOMENAL IN EVERY WAY! BMW of Visalia provides top notch customer service, quality vehicles and very competitive pricing. I just LOVE these guys! PHENOMENAL IN EVERY WAY! BMW of Visalia provides top notch customer service, quality vehicles and very competitive pricing. I just LOVE these guys! No sleazy sales pitches, no pressure, no gimmicks. If you are looking for a knowledgeable sales person, ask for Shayne! He was extremely courteous, friendly and helpful! If it wasn't for his assistance, I probably wouldn't have been able to get my new-to-me car! Shayne, Mike and Brad thoroughly understood my credit issues and they were able to finance me directly with BMW and with a great interest rate! Everything about BMW of Visalia is about the customer! I found the perfect vehicle and never once felt like anyone was trying to sell me something. They readily provided a CarFax and had lots of information about the vehicle to ease my concerns about purchasing a used vehicle. All the pricing and financing information was explained in full; unlike some dealerships who beat around the bush and can't seem to explain their figures. BMW of Visalia provided extensive information regarding my trade in, the used vehicle I was purchasing and all aspects of the financing and warranties. I have had a lot of experience with car-shopping and buying before and I have to tell you, BMW of Visalia is in a class of their own! More

I would like to recommend Visalia BMW. The Staff was extremely knowledgeable and worked with me to get the best deal within my price range. extremely knowledgeable and worked with me to get the best deal within my price range. More

(5-12-13) I came in this afternoon to buy a BMW. First off, I was approached by Shayne (salesman) in a very laid back way, showing no sign of a typical pushy salesman. He was very knowledgeable and person off, I was approached by Shayne (salesman) in a very laid back way, showing no sign of a typical pushy salesman. He was very knowledgeable and personable. Needless to say I felt I was in good hands. After telling him what I was after, he found the best car for the budget I set for myself. When he pulled the car around for me to see my jaw dropped. I was immediately in love! He showed me all the bells and whistles of this beautiful BMW which astounded me to say the least. We worked up a deal for the car, and to my surprise, they worked with me to make sure I was happy all the way around. My credit is very bad at this time, but Brad (Finance Manager) made it happen. He found a bank that was willing to work with me! I was so happy that these two guys helped me out today. If you are looking to buying a BMW, go to Visalia BMW! These guys are the best bar none! I am a very happy customer that will be back to buy my fiancé her BMW soon! More

I had the best experience ever from a dealership during my time at BMW of Visalia. I have previously purchased 3 other cars from other dealerships. Shayne was outstanding, I could tell that he loves his my time at BMW of Visalia. I have previously purchased 3 other cars from other dealerships. Shayne was outstanding, I could tell that he loves his job. His knowledge of all the BMW's is very impressive. He did not attempt to pressure me into buying my BMW what so ever, that is very refreshing. I purchased my BMW on 5/9/2013 and I even made another trip to a different dealership just to compare and let me tell you the other dealership was very disappointing. I came back to Visalia well after closing and they were still there to close the deal for me. Brad was outstanding, he worked with me on a couple of things that my car needed. That meant so much to me because it showed me that he really cares for his customers. Because of Shayne and Brad I will definitely recommend BMW of Visalia to my friends and will go back when I am ready to purchase my next BMW. More

In the past my wife and I usually purchased a Cadillac when we were in the market for a new car. We decided to stop in at BMW of Visalia and look at the 550i. We met with Shane and test drove of of their when we were in the market for a new car. We decided to stop in at BMW of Visalia and look at the 550i. We met with Shane and test drove of of their vehicles. Shane was very friendly, knowledgeable and insightful about the BMW line of products. We loved the car and purchased it. Our overall experience with the staff at BMW of Visalia, Shane and Manager Mike Castro was great. We have already recommended this facility to friends and we will return their in the future when in need of a new car. More

Excellent service! ! This is my first car loan and never in a million years did I imagine it being on a 2006 bmw 5 series. Thank you shayne and brad! in a million years did I imagine it being on a 2006 bmw 5 series. Thank you shayne and brad! More

The dealer was very friendly, considerated and patient and went out of his way to make the experience of buying a bmw very easy and enjoyable. and went out of his way to make the experience of buying a bmw very easy and enjoyable. More