BMW of Visalia
Visalia, CA
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Over the years I have purchased a number of cars from different dealerships. By far my experience at the Visalia BMW dealer ship has been the most enjoyable. Brad and Frank were awesome. Customer serv different dealerships. By far my experience at the Visalia BMW dealer ship has been the most enjoyable. Brad and Frank were awesome. Customer service could not have been better. Frank took his time and went over the details of the car and showed me a number of times how everything worked. Frank made sure that I understood everything before I left. Every person that I came in contact with at the dealership acknowledged me and welcomed me. The paperwork was explained to me in detail. I will definately recommend Visalia BMW. More
While in the market for a BMW we looked at several venues and dealers. After visiting several places and doing our internet research, we found BMW of Visalia to have a greater selection based on what our nee and dealers. After visiting several places and doing our internet research, we found BMW of Visalia to have a greater selection based on what our needs and wants were. Their team was extremely professional and accommodating. We met with Ed (Edward Fuentes) whom is an extremely knowledgeable BMW team member and our experience was beyond expectation. Ed was able to provide us with great pricing and options on an awesome 5 series BMW and we drove it home the same day! The whole process was very transparent and it was by far our best car shopping experience ever. Towards the end, Brad (GM) helped us through the paperwork process and our pleasant experience continued. I would certainly recommend them and their dealer over any other in the area. Thank You Ed, Brad and BMW of Visalia for helping us! Michelle & Durien More
I had an excellent experience at this dealership! The salesman Edward Fuentes was very knowledgeable of the car. He took the time to listen and focus to my needs. I was able to get a great deal worked ou salesman Edward Fuentes was very knowledgeable of the car. He took the time to listen and focus to my needs. I was able to get a great deal worked out without any hassle! The guys were very friendly and willing to help out any way they could! More
Easy hassle free experience.knowledgeable guys answered all of questions about my BMW 525i. Financing was straight forward and they worked well in the bargaining process. I walked out happy with a great ca all of questions about my BMW 525i. Financing was straight forward and they worked well in the bargaining process. I walked out happy with a great car and a great bargain!My experience was hassle free and surprisingly without any mind games from the sales people.straight forward, friendly people truly earning my bussiness!!! More
I drive a distance to this dealership with every visit. It is completely worth it and the service is second to none. For almost 6yrs through multiple cars and lots of tires, this dealership in it's entiret It is completely worth it and the service is second to none. For almost 6yrs through multiple cars and lots of tires, this dealership in it's entirety is Fantastic! I currently have my finest car yet and extra special thanks to Ernie, for understanding exactly what I meant when I wanted to put the 'icing on the cake' . BMW of Visalia is five star! More
They were very friendly and helped to answer all my questions before we purchased the car. The car was clean and the deal was finished up very quickly. questions before we purchased the car. The car was clean and the deal was finished up very quickly. More
Great buying experience. Very cooperative. Clean dealership and friendly, competent service. Got to know our salesman Shayne, very well. We would rerun in a minute. Great car too! dealership and friendly, competent service. Got to know our salesman Shayne, very well. We would rerun in a minute. Great car too! More
This is my 2nd vehicle from BMW of Visalia. My first purchase was 3 1/2 years ago and I've continued to utilize the dealership for service or maintenance work on my car. When it came time to trade in f purchase was 3 1/2 years ago and I've continued to utilize the dealership for service or maintenance work on my car. When it came time to trade in for a new BMW, I was truly happy when BMW of Visalia had what I was looking for. I had the pleasure of working with Brad on the financing end of both my purchases and appreciate the no nonsense fair approach to packaging the sale of the cars. I met Shayne on my current purchase and am again please with BMW's approach to car sales. There is really no 'selling' the car at all. If you want to buy it, they will facilitate it. You won't get some overbearing pushy sales person who makes your experience unpleasant. You get a knowledgable individual who is there to accompany you thru the paperwork process and make sure your needs are met. This includes setting up any after purchase special requests, like tinting the windows or maybe adding accessories, or whatever. With BMW's Certified Pre Owned warranty, I know I'll be well taken care of at the dealership if any issue comes up. And with my service plan, I can happily drop off my car, enjoy my loaner, and get an oil change all included with my purchase! Thank you BMW of Visalia for another pleasant purchasing experience - and Congratulations on you Circle of Excellence Award! More
I made an online inquiry regarding a BMW 750 Li and from the time I clicked the submit button on the contact form, Brad and Ed assisted and communicated with me thereby making my experience a remarkable one the time I clicked the submit button on the contact form, Brad and Ed assisted and communicated with me thereby making my experience a remarkable one. These two are awesome and worked very hard and satisfied my every need and concern during the purchasing process. I live in Texas and Ed and Brad made me feel as if I were in their dealership throughout the entire process. I will definitely refer all my colleagues, relatives, family, and friends to Visalia of BMW. Top notch customer service, great price, and AAA quality of work! will definitely use again. More