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BMW of Visalia
Visalia, CA
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Wonderful experience!! We couldn't be happier with our purchase. It was one of the best car buying experiences. We drove from Redding, CA a 6 hour drive they had everything We couldn't be happier with our purchase. It was one of the best car buying experiences. We drove from Redding, CA a 6 hour drive they had everything ready for us when we arrived. They had us back on the road in no time at all with our new car. Kevin worked on his day off to get everything approved and ready for us. We will definitely go back!! More
Best car buying experience I have been going to get my car serviced and buy parts for my previous 3 series for a good time now and have always had a positive experience. Once I I have been going to get my car serviced and buy parts for my previous 3 series for a good time now and have always had a positive experience. Once I was ready to get into a newer car I returned to BMW of Visalia and I couldn't be happier. As soon as I walked into BMW Ed Fuentes came over to me and from there it was a wrap. He is such a friendly and honest person. He was honest with me the entire way, and he explained everything to me. Being a first time buyer it was a little harder for me to get the right APR from banks, but he went out of his way to get me the best deal. You feel like family when you are at BMW of Visalia, none of the intimidation tactics that you get from other dealerships. Not to mention the great price I got on my new 335 which was about 3k lower then in kbb. They definitely made me a returning customer. More
BMW purchase I previously purchased a 5 Series BMW in October 2012 from the Visalia BMW. This led me to go back and purchase another BMW for my mother. I didn't I previously purchased a 5 Series BMW in October 2012 from the Visalia BMW. This led me to go back and purchase another BMW for my mother. I didn't hesitate to re contact my previous salesman Ed Fuentes. Ed treats me and my family with respect and goes out of his way to please the customer. I am a local contractor here in town and I know what customer service is all about. Ed never disappoints and is currently looking to get us another BMW this year (2014). Id like to say thank you to every one we dealt with in the Sales department. The purchase of the BMW went smooth and outstanding. Go see Ed over at the Visalia BMW, you'll be pleasantly surprised with the customer service. More
bmw of Visalia My sales rep Kevin was a great salesmen! I got the car I wanted with no trouble. They where very friendly. Ill deff recommend them. My sales rep Kevin was a great salesmen! I got the car I wanted with no trouble. They where very friendly. Ill deff recommend them. More
Leaps and Bounds My wife and I had been shopping for a vehicle for a few months, we had been looking all over the Valley. Then we decided to go to Visalia BMW. Well fr My wife and I had been shopping for a vehicle for a few months, we had been looking all over the Valley. Then we decided to go to Visalia BMW. Well from the first handshake to the last. we were treated so well. We first met Ed, he introduced us to Bob, and then Brad. These 3 gentlemen treated us so well. Each one of them was so professional, they really took time to listen and helped find that perfect car we had been looking for. Ed was so patient with us, he listened to us and found the car we had been looking for. Bob and Brad were great, they were able to help us finance the car with a monthly that we could afford. After we left the dealership in our new car, my wife and i talked about the service we both received and decided for future purchases, we would only deal with Visalia BMW. It was worth the drive. More
Great Service I was very happy with the great service and care that BMW of Visalia offered. I felt right at home and they did everything possible so that I could w I was very happy with the great service and care that BMW of Visalia offered. I felt right at home and they did everything possible so that I could walk out with my 2014 BMW 328I I highly recommend them More
Service was great. They treated me real good. Got me exactly the price I wanted to be in. Went beyond my expectations. And Bob the finance guy was awesome. exactly the price I wanted to be in. Went beyond my expectations. And Bob the finance guy was awesome. More
Everyone at the dealership was very friendly. Really liked that the sales rep was not persistent - because of that we decided to return, once we ready to buy our BMW 3 series. They worked with our budg liked that the sales rep was not persistent - because of that we decided to return, once we ready to buy our BMW 3 series. They worked with our budget and we're very helpful with the financing. This is the third vehicle that we have purchased through a dealership and I would say that this has been the best experience. Everything was throughly explained and we left very happy. More
Best car buying experience my wife and I have ever had. Frank and the boys took the time to show us everything about our car and made sure we were comfortable throughout the buying process. When we walk i Frank and the boys took the time to show us everything about our car and made sure we were comfortable throughout the buying process. When we walk in the door now, we feel like family. Great job Visalia BMW! More
Subject dealer had a 2006 Chevrolet Corvette for sale that I saw on line at Cars.com. E-mailed the dealer and received a call the following day. Visted the dealership and was greeted by Mr. Frank Acost that I saw on line at Cars.com. E-mailed the dealer and received a call the following day. Visted the dealership and was greeted by Mr. Frank Acosta, who went above and beyond to make my visit an enjoyable one. Once the price of the vehicle was settled, the approval process was excellent, taking very little time to complete the transaction. I took possession of the vehicle today. The car was totally detailed and was immaculate, and to my surprise I signed new documents because I received a better rate on my loan. Now, that's what I call "wowing the customer". All parties, from the Certified Client Advisor, the Finance person, and the Sales Manager totally went out of their way to make my visit a pleasant and enjoyable one. I would recommend this dealer to anyone looking for a BMW. More