Back

BMW of Visalia

Visalia, CA

not yet
rated
286 Reviews

111 Neeley Rd

Visalia, CA

93291

Directions

By Type

Showing 286 reviews

April 09, 2015

Outstanding experience Ashley helped us get a deal of a lifetime. She was very inviting and very accommodating. Ed Fuentes was very friendly and knowledgeable and made us fe More

by Carlos&roxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Fuentes
March 04, 2015

Beware! They have no clue of customer service. They are great at selling vehicles but their customer service in their service department needs major help. W More

by Mattos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Maples, Frank Acosta, Steve Mayfield, Arcenio De La Cruz, Mike Precht
Mar 04, 2015 -

BMW of Visalia responded

I have checked with Steve Mayfield our Service Manager and he will be happy to spend some time with you and explain the BMW Manufacturers Service Intervals. I apologize if there has been any confusion or if we fell short in any way. As you can see by our customer rating we work very hard to make sure all of our customer are completely satisfied and we continue to make process changes as needed for continued improvement. If you have any further questions or concern please feel free to contact us. Sincerely, Mike Castro-General Manager

February 05, 2015

Awesome Experience! ! I had a great experience at BMW of Visalia today. Just purchased a Cadillac CTS , the customer service was excellent and the staff was very friendly a More

by PartidaFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Acosta
February 05, 2015

Excellent Service!!! Went in to the BMW of Visalia and had excellent service!! I bought a 2008 Cadillac CTS in which i love!! Everyone at the dealership was very friendl More

by PartidaFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Acosta
January 24, 2015

Great Experience Recently purchased a 2011 BMW X5. Not to mention the great deal I got made it even more worth it. The salesman RC was very informative and patient wit More

by jumong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Arcenio De La Cruz
January 23, 2015

2015 BMW 328D Bought this BMW fully loaded and love it. First trip to LA from Visalia I got 46.9 MPG The Car Has Active Cruise Control - I highly recommend that f More

by Kobus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Roberts
January 07, 2015

Hassle free car buying Purchased a 2015 BMW M3 in November. It was so much easier than I'm used to. Shayne was a big help, he was knowledgeable and knew just about everythin More

by jonnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Roberts
January 04, 2015

Even buy a RED GMC at BMW So, I found this Red GMC on the BMW of Visalia website. I filled out the online application and got a call back within 10 min from Ashley, in the Inte More

by DukeHoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad , Arcenio De La Cruz
December 29, 2014

There's a reason I'm a returning customer!! Thank you Brad and Arcenio for going "over-and-above" to find a 2015 x3 MSport just for me. It included all features I had requested, plus much More

by MW x3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Arcenio De La Cruz
December 26, 2014

By far the BEST buying experience!!! When I walked into BMW of Visalia I got so much more than I expected! During the process of purchasing my 2012 BMW 750Li I was treated with such exce More

by IsaacV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcenio De La Cruz
...
12
...