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BMW of Visalia

Visalia, CA

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286 Reviews

111 Neeley Rd

Visalia, CA

93291

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Showing 286 reviews

July 13, 2015

First BMW purchase! Highly recommend going to Visalia BMW very friendly extremely knowledgeable. Very patient and willing to go extra mile to make sure your happy with y More

by J. Shaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Roberts
July 13, 2015

Seaching for the perfect car buying experience for 7 months Drove my harley to BMW and drove away with the prefect car for me. Shane gave me the experience I'd been looking for. (Integrity) P. Spencer More

by PSpencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Roberts
July 13, 2015

Clarity and Expediency Ashley and Arcenio were amazing! From the first call to the last handshake, their understanding of my need and exceeding the need was superb. They t More

by BarryL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcenio De La Cruz
July 10, 2015

i3 LoVe it!! Thanks Shayne! I instantly loved the esthetic look of the i3 REx bmw and was even more excited about it after I drove it! So much more than "just a car"! Thank you More

by Aimee
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shayne Roberts
July 04, 2015

My Recent BMW X3 Purchase I would like to thank Shayne Roberts and the BMW of Visalia staff for helping me with the purchase of my used X3. Shayne was patient as I asked lots o More

by mtc1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Roberts
June 23, 2015

Great service and friendly staff I visited BMW of Visalia and had a really good experience. They helped me get the vehicle I wanted and I walked out happy. Very friendly staff and lot More

by Daytona08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Roberts
June 21, 2015

Easy, Breezy Frank and his team made it easy for us to get in and out in about an hour with a great car. Thanks for a no hassle car buying experience with a person More

by bmwcar12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Acosta
June 18, 2015

Two time customer. Once again hands down the best BMW dealership in the central valley. Frank Acosta went above and beyond to give us the best buying experience ever!! More

by X2 buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Acosta
May 01, 2015

FRAUDULENT DEALERSHIP I attempted to purchase an X5 for a great price. But after my credit report was ran and all the paperwork was ready to sign the dealer said never mind More

by longshore415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor surroz, and Mike Castro, Frank Acosta
May 01, 2015 -

BMW of Visalia responded

I want to apologize if there was any misunderstanding today on the X5 that you are speaking of in this review. We did not want to sell you the vehicle at a higher price nor was a higher price ever presented to you as you can see by the quote you received via email. Please review the quote once again. I realize you wanted to purchase this vehicle because it was almost $9,000 below Kelly Blue Book. I am sorry you decided not to purchase it from us as it was a great buy. Also as you can tell by all the reviews we are a very high standard honest BMW Dealership. We are also a BMW Center of Excellence award winner which is only awarded to the Best BMW Centers in the USA. Once again my apologies if there was any misunderstanding. Thank you for the review as we always welcome them so that we may improve. Kind Regards, Mike Castro-General Manager

April 15, 2015

Friendly and Easy Transaction RC met me promptly once I walked in. Was greeted with a nice smile. He showed me the car I was interested in. Answered all my questions. He was very p More

by Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcenio De La Cruz
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