BMW of Tulsa
Tulsa, OK
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Everything was exactly as requested and the communication was great. the continued service was a reason to buy the car from them and I have not been disappointed was great. the continued service was a reason to buy the car from them and I have not been disappointed More
Helpful & courteous. Finishes when promised majority of time. Ready to get our cars checked in for service so I can be on my way. Finishes when promised majority of time. Ready to get our cars checked in for service so I can be on my way. More
I have never had a problem getting the date I wanted service. And no matter who my service advisor is, my car is always cared for as if it was their own. And in a timely fashion. Staff is always courteo service. And no matter who my service advisor is, my car is always cared for as if it was their own. And in a timely fashion. Staff is always courteous and helpful as they have provided me rides to and from the dealership numerous times. It’s all this and their friendly attitude why I will remain a loyal customer. More
The staff was very Friendly and helpful. They give me a list of things that need to be done, but said it was not an emergency. They give me a list of things that need to be done, but said it was not an emergency. More
Fatih Oyaydin sold me my new 2023 X5 - the process was seamless, easy and enjoyable. Fatih was knowledgeable, patient, helpful and kind during each step. I felt respected and taken care of during the enti seamless, easy and enjoyable. Fatih was knowledgeable, patient, helpful and kind during each step. I felt respected and taken care of during the entire process. Fatih has been the TOP Sales Person at BMW for a reason. If you choose to work with him, you won't regret it. Several managers went out of their way to find equity in my lease as I had driven it very few miles and this helped to lower my overall total owed. They also waived a few minor damages to the bumper that I should have fixed prior to returning the lease under the contract. I felt this was very fair and I appreciated this. This is my second purchase from BMW of Tulsa. It won't be my last. I would also like to mention Randy, the financing director. He was amazing and wonderful to work with. A very special man with incredible energy. He had a personality like no other and I enjoyed every minute I spent with him. Lastly, Taylor, the manager in the Service Department, is trustworthy, a straightshooter and will be honest with you regarding repairs. That is essential in today's world, especially when dealing with expensive cars to fix. The team at BMW of Tulsa are top notch, honest and clearly come to work each day with the notion of not just selling a car, but making the customer happy longterm and going out of their way to make the decision for them as easy as possible. I can also tell you (lol), I do not recommend people or businesses lightly. This is a well deserved recognition and recommendation to anyone in the market for a BMW. I was not given anything to write this review. This is my personal experience with BMW of Tulsa. I hope this helps someone make a decision. With lots of Gratitude and Appreciation, Emily W. More