BMW of Tucson - Service Center

I would highly recommend BMW of Tucson! they did a great job of servicing my car and keeping me updated throughout the process. I think that the technician taking and sharing a video of a w they did a great job of servicing my car and keeping me updated throughout the process. I think that the technician taking and sharing a video of a walkthrough of my car’s mechanics was a great idea and experience! Him explaining in the video what he was going to do, and how the components looked made me feel confident in the work! More

I appreciate the communication. Service adviser and technician addressed all my concerns. Love the video Service adviser and technician addressed all my concerns. Love the video More

Very helpful and courteous. Not trying to sell you extra service or parts you don’t need. The ice cream snacks are great. Though maybe sometimes I would prefer a different sna Not trying to sell you extra service or parts you don’t need. The ice cream snacks are great. Though maybe sometimes I would prefer a different snack with my coffee More

Jayme and the entire service department make having my car serviced easy and comfortable. They are very organized and able to communicate. Being able to trust is very valuable and I trust the service de car serviced easy and comfortable. They are very organized and able to communicate. Being able to trust is very valuable and I trust the service department completely. Kathleen Sloan More

Henry is awesome. You all found a great employee with him. Service was excellent and statusing was very good during the wait You all found a great employee with him. Service was excellent and statusing was very good during the wait More

It is never a pleasure having to contact a dealership with an engine light issue. I have owned other German brand vehicles where the service was horrible and wait time was several days. I have had tire i with an engine light issue. I have owned other German brand vehicles where the service was horrible and wait time was several days. I have had tire issues as well as fuel pump issues, no problem getting me in same day always with a smile. Tyson has been phenomenal through the entire process, he was great at keeping me informed of the progress being made, offered a shuttle if I wanted food in the area, offered a car wash at end of day when the dealership was about to close etc. I am very pleased with this dealership for providing top notch service always courteous and with a smile. More

I had a breakdown and had my car towed in. I received very efficient and effective service. I received very efficient and effective service. More

I have had my BMW X3 now for 3. 5 years and and I have always had BMW of Tucson take care of my car. I like the dealership very much. Sales and service departments. One thing is t 5 years and and I have always had BMW of Tucson take care of my car. I like the dealership very much. Sales and service departments. One thing is that the BMW of Tucson needs to turn down the volume of the music inside. I cannot even make a phone call as the loud music drowns my voice in the phone call and I have to go outside to place a call. More

Have been getting service for both our BMWs here for over 5 years. We have always had good experiences with them. Cars are delivered when promised and work has been exceptional. Shout out to my Service Ad 5 years. We have always had good experiences with them. Cars are delivered when promised and work has been exceptional. Shout out to my Service Advisor Jayme. Very professional and really knows her stuff. More

They always do the job right and let me know if there are any delays or other issues that need to be addressed. any delays or other issues that need to be addressed. More