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BMW of Tucson - Service Center

Tucson, AZ

4.8
688 Reviews

688 Reviews of BMW of Tucson - Service Center

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October 02, 2024

Working with service advisor Henry Vong and service manager Ryan Lange was a great experience and my vehicle is in great running condition. More

by yanez_irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vong Ryan Lange
Oct 12, 2024 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 26, 2024

It was easy to make an appointment that fit my schedule. Check-in wash quick and easy. I was kept informed about the progress while I waited for the work to be completed. Great customer experience by the se More

by Fred K
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Jayme and Josh
Sep 29, 2024 -

BMW of Tucson responded

Hello Fred, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2024

I did this yesterday and rated you excellent despite the extra time we had to wait for returning my car! More

by leahbean.sps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAKE
Sep 29, 2024 -

BMW of Tucson responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2024

Great service and personal, very satisfied and will be coming back. The shuttle drivers were very polite. More

by saul kramer
Recommend Dealer
Yes
Employees Worked With
Jayme
Sep 28, 2024 -

BMW of Tucson responded

Hi Saul, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 17, 2024

We had a check engine lite & needed our car to pass emissions, we took it in and they diagnosed it and it was a somewhat pricey fix. Jessica looked into it further & was able to get it fixed under an More

by jakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 21, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

Very friendly and informative. They answered all my questions. I was surprised on how fast I was able to get my car back More

by luisonbatiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 16, 2024 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2024

Outstanding dealership and service. I especially like the inspection videos that come by text to keep me informed. More

by Robert F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 14, 2024 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us, Robert! If you ever need help, just give us a call. Happy motoring!

September 12, 2024

Thank you for your excellent service You went above and beyond expectations. Your immediate response to a problem was highly appreciated. Thank you very much. Period. Nick Busch More

by Nbusch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Sep 14, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Excellent service whenever I take my X5 there. Prompt and courteous at all times , a pleasure to be there. More

by elymills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lange. Rachel Lopez.
Sep 06, 2024 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2024

Had an unexpected problem and got right in the same day. I was treated warmly by my service advisor and on my way problem solved. Thanks for everything 💓 Jayme was exceptional!! More

by D&L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme and Service Technician
Aug 31, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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