BMW of Tucson - Service Center

Today, my service advisor, Henry Vong, was outstanding. It would be beneficial to inform customers that coupons need to be presented at the beginning, prior to the service. This information could be co It would be beneficial to inform customers that coupons need to be presented at the beginning, prior to the service. This information could be communicated by the service advisor or noted directly on the coupon. My email indicated a $30 discount on an oil change, but I was unable to book the service online due to issues with your online system. Therefore, no one is at fault. More

Comfortable location to wait for vehicle. Everyone I came in contact with was professional and courteous. Everyone I came in contact with was professional and courteous. More

I’ve had nothing but the best experiences ever at BMW of Tucson. Katelyn Withrow is the absolute best! An always top professional outfit for the care of our BMW. Tucson. Katelyn Withrow is the absolute best! An always top professional outfit for the care of our BMW. More

Friendly, efficient, trustworthy. They are responsive on arrival, keep you informed of the work that is needed, respectful of you decision. Take good care of my car. They are responsive on arrival, keep you informed of the work that is needed, respectful of you decision. Take good care of my car. More

The service was very professional while also being sensitive to my needs as a customer. sensitive to my needs as a customer. More

Ryan, the service manager is very good and knowledgeable. He arranged for my roadside assistance plus offered a special discount on new tires. Once at the dealership, Jake, my service advisor took over and He arranged for my roadside assistance plus offered a special discount on new tires. Once at the dealership, Jake, my service advisor took over and kept me updated on the entire process. He ensured my total satisfaction. More

Great technicians and service, great facility, employees answering the phones could be more knowledgeable and refer to technicians when needed. answering the phones could be more knowledgeable and refer to technicians when needed. More

Very helpful and really know his stuff about What he was doing. Also he kept checking on me to make sure I Was ok was doing. Also he kept checking on me to make sure I Was ok More

Great service/great customer service Don’t have any complaints except a minor issue, when service rep didn’t respond to my call to give information about pick up arrangements complaints except a minor issue, when service rep didn’t respond to my call to give information about pick up arrangements More

Great Customer Service by Jamie! She got the issue resolved to my total satisfaction and also got my X1's oil change done aheas of scheduled. I highly recommend BMW of Tucson service She got the issue resolved to my total satisfaction and also got my X1's oil change done aheas of scheduled. I highly recommend BMW of Tucson service department. More