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BMW of Tucson

Tucson, AZ

4.7
1,100 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 1,100 reviews

November 30, 2021

Whether it's a service appointment you're after or you're looking for a new vehicle, in my experience, BMW of Tucson has been excellent. I personally got my X3 from there two years ago and I've been taken ca More

by Psylla
Recommend Dealer
Yes
Employees Worked With
Tyson
Dec 04, 2021 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 30, 2021

If dealership sucks I would never ever buy another car again from these people they're crooked especially 1 Juan Carlos the sales rep he is no good they say whatever you want to hear so you can buy the ve More

by Upset @gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Freeman, Hope Faucher, Sydney Thorp
Dec 04, 2021 -

BMW of Tucson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (520) 549-2167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 26, 2021

From the time I walked into this dealer, I was greeted & felt very comfortable with Mr Pedrochet. My questions were answered honestly without hesitations. From the start of production until delivery of m More

by Hayong2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Pedrochet
Dec 03, 2021 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 24, 2021

Great customer service, very knowledgeable staff. Listen and understand customer’s needs throughout the buying process. More

by luisnf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Almada, Mike Freeman, Hope Faucher, Sydney Thorp
Dec 03, 2021 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 23, 2021

Always friendly people in both the service and sales departments. Service reps are very knowledgeable also More

by Egmettey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla in service
Nov 26, 2021 -

BMW of Tucson responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2021

Kayla was courteous and professional. This review should not reflect negatively on her in any way. HOWEVER, the service technician who performed the multi point inspection put my family in danger and this i More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Diaz
Nov 26, 2021 -

BMW of Tucson responded

Hello, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please call our General Manager at (520) 549-2167 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 22, 2021

Kayla is an amazing service advisor. Always takes great care of myself and my families cars. Gets our cars serviced on time. More

by jgallego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Diaz
Nov 26, 2021 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 20, 2021

Just an awesome experience here with no haggling and exceptional service and professionalism. I look forward to doing business here again. More

by rmphillips72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 25, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 20, 2021

Friendly, courteous, amicable, experienced, knowledgeable, customer service oriented, fair, helpful, and easy to work with More

by corellaluis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Almada
Nov 24, 2021 -

BMW of Tucson responded

Hi, we are so happy to read such a great review about BMW of Tucson! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 12, 2021

Anthony did a great job facilitating this deal. I called and stated what I wanted and he made it happen. More

by Jolene87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 15, 2021 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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