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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
910 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 910 reviews

January 21, 2025

Henry was very helpful, as usual. Very efficient, knowledgeable and very eager to help and please. He is an asset to BMW Tucson. More

by sionycostes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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January 18, 2025

The staff and Henry does a great job of explaining everything in detail. Plus he is always in a great mood and very helpful. I know when I have an appointment it’s going to be as pleasant as can be. More

by Rodoggyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Jan 21, 2025 -

BMW of Tucson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 15, 2025

Jake my service advisor was very helpful and knowledgeable. I think Jake deserves a raise. More

by Streyar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Jan 19, 2025 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!

January 10, 2025

You need more employees like jake who went out of his way to make sure we were taken care of out and inside of the dealership..very happy with the service jake has provided for the dealership More

by Lazerraygarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 13, 2025 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Jake always provides outstanding customer service. Always keeps me up to date on the status of my vehicle. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Jan 11, 2025 -

BMW of Tucson responded

Hi Andrew, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 07, 2025

Always a pleasure to visit BMW of Tucson. Friendly, professional team that really looks after you. More

by Brendan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Lopez
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Jan 08, 2025 -

BMW of Tucson responded

We are pleased to hear you had such a positive experience with us, Brendan! Drive safe, and we'll see you on the road.

January 07, 2025

Terrible service, we usually work with Henry but he wasn’t there nether was Rayn the service manager. Everyone else has horrible customer service there. We service our m5 and x3 there and we just had a More

by Rajwantsihota
Recommend Dealer
No
Employees Worked With
Rachel Lopez, Jenifer
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Jan 10, 2025 -

BMW of Tucson responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (520) 549-2167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 02, 2025

They are very professional, and give out brand new loaners while they have your car in the shop. Also free coffee and snacks. More

by dfboll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Jan 06, 2025 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 01, 2025

Great service and a nice clean dealership. They took care of my vehicle and gave me a loaner for the day which really helped me out. More

by Reflecchon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 03, 2025 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jan 03, 2025 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 15, 2024

Rachel (sales), Rachel (service), Martin, Ivan and the entire staff are awesome. Always a fun experience at BMW of Tucson. More

by Brendan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Martin, Ivan
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Dec 20, 2024 -

BMW of Tucson responded

Hi Brendan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

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