BMW of Tigard - Service Center

Exceptional customer service. Very pleased with the quality of work and exceptional customer service I received. I was given timely updates on the progress of service on my vehicl Very pleased with the quality of work and exceptional customer service I received. I was given timely updates on the progress of service on my vehicle and the final bill was less than expected - always a plus. More

Service Dept. Found the service department friendly and efficient and were able to address and resolve all concerns with the car. Staff is friendly and courtious.. Found the service department friendly and efficient and were able to address and resolve all concerns with the car. Staff is friendly and courtious.. Car was clean and fully charged when finished and ready for pick up. More

Great Experience! I took my car in for routine service and a couple warranty items. One of my requests was to adjust the emergency brake as it was my understanding that I took my car in for routine service and a couple warranty items. One of my requests was to adjust the emergency brake as it was my understanding that would be covered under the 4yr service plan. Turns out that is not covered (not sure I agree with BMW decision here) but Nick in service was able to get it covered by the dealer this time. It was a relatively inexpensive repair ($150) but I appreciate the gesture. Having owned many BMW's over the years and been to both local dealerships, Kuni has provided the most consistent level of quality service. They aren't perfect but no dealer is and I personally have had far fewer negative experiences at Kuni vs Portland BMW. I recommend Kuni. More

Excellent customer service Friendly and service oriented all the way through the service process. Great communications, appreciate having a loaner car, quick and easy pick up Friendly and service oriented all the way through the service process. Great communications, appreciate having a loaner car, quick and easy pick up and drop off. Its a pleasure to bring my car in anytime for any reason. Thank you! More

Excellent sales and service Had previously bought 2 BMW's from Kuni and very happy with everything. This time, took my wife out to pick up her car from service, and we got to loo Had previously bought 2 BMW's from Kuni and very happy with everything. This time, took my wife out to pick up her car from service, and we got to looking at an i3, decided to test drive and then buy one that day. We traded in both our older cars and were driving away in the i3 a little over an hour later! Even though it happened fairly quickly, no buyer's remorse - great car that suits our current lifestyle perfectly, Mike Baggs and Dan (the product specialist) took care of all the details quickly and effeciently. Could't be happier! More

Thank you Great service, as always! I appreciate the loaner, and that you wash my car for me. Nick was great to deal with. Thanks so much! Great service, as always! I appreciate the loaner, and that you wash my car for me. Nick was great to deal with. Thanks so much! More

Last service before our warranty expire. Dan was very helpful and explain what he was doing to our car in details. Great to have a loaner ready when I arrived and a car wash at the end. Thank Dan was very helpful and explain what he was doing to our car in details. Great to have a loaner ready when I arrived and a car wash at the end. Thank you. More

Recall airbag replacement Service was fast and convenient. My car was washed and had been lightly vacuumed when I picked it up, which was a refreshing surprise. Please don't re Service was fast and convenient. My car was washed and had been lightly vacuumed when I picked it up, which was a refreshing surprise. Please don't require a certain number of words in such a review. It really turns off customers that are willing to write reviews. More

service had a great experience as was in and out quickly and my car was clean when I picked it up. Only suggestion would be to have the loaner car near servic had a great experience as was in and out quickly and my car was clean when I picked it up. Only suggestion would be to have the loaner car near service area vs on the top floor of the garage. More

Great service. Code brought me in for brakes. Turned out to be a false alarm, but software needs updating. So no huge out of pocket expense. Will make appointment to Code brought me in for brakes. Turned out to be a false alarm, but software needs updating. So no huge out of pocket expense. Will make appointment to get software update another time. More