558 Reviews of BMW of Tigard - Service Center
Good service, consistently I've been using KUNI service for 10 years over 3 different BMWs. They're very solid; repairs are done right the first time, they keep you informed, an I've been using KUNI service for 10 years over 3 different BMWs. They're very solid; repairs are done right the first time, they keep you informed, and there's no pressure to fix "extra" stuff they find. It's expensive, but the loaner car program (for me) is super convenient and saves a lot of time. Since they've always been honest and thorough, I've continued to take my cars there. The one star off is only because sometimes they miss little details I ask them to check on. That could be because I drive 10 year old cars and they do almost all their service work on much newer vehicles. It's definitely not a big issue. More
Air Bag Recall I called in during a recent snow storm, hoping there might be a cancellation. They took we right in and guaranteed the replacement would be completed I called in during a recent snow storm, hoping there might be a cancellation. They took we right in and guaranteed the replacement would be completed within 2 hours. It was, and I was on my way! Christopher made it happen ... Thanks! More
Repair/battery Great service - had “severely discharged battery” warning. Kuni service arranged. An immediate appointment and provided a loaner car. Service advisor Great service - had “severely discharged battery” warning. Kuni service arranged. An immediate appointment and provided a loaner car. Service advisor was very professional and efficient. More
Had Trailer Hitch installed on X3 All personnel were to the point and very courteous. Vehicle was done ahead of schedule. I was given a loaner to use. I would return again for servic All personnel were to the point and very courteous. Vehicle was done ahead of schedule. I was given a loaner to use. I would return again for service. More
Kuni Service Dept Chris LaPorte was very helpful. He got me processed and in a loaner car in a very short time. Chris kept me up to date on my car's progress. Chris has Chris LaPorte was very helpful. He got me processed and in a loaner car in a very short time. Chris kept me up to date on my car's progress. Chris has a great customer service attitude and is excellent to deal with. I'd rate Chris and the service at Kuni BMW on this visit a 10/10. More
Parking brake malfunction Appreciate Chris in helping me get this issue resolved since it was the second occurrence. Thank you to Madison for arranging a loner car as well. Appreciate Chris in helping me get this issue resolved since it was the second occurrence. Thank you to Madison for arranging a loner car as well. More
Kuni is great!! Always a great experience- from arranging an appointment and loaner- to reviewing needed service and implementing service. Great use of technology fo Always a great experience- from arranging an appointment and loaner- to reviewing needed service and implementing service. Great use of technology for communicating. I’ll be back. More
Service Time First time BMW owner and this was my first time experiencing Beaverton BMW service center. They were there to great me when I pulled in and took me in First time BMW owner and this was my first time experiencing Beaverton BMW service center. They were there to great me when I pulled in and took me into the service department and introduced me to the service rep. He explained what would be done to my car and all the costs. When I picked my car uop he again went through what was done and the report of the service, walked me out to my car, which was washed and vacuumed. I had a great experience with this professional team. More
Routine maintenance Chris is the best! Professional, friendly and an asset to Kuni! He worked magic to get me in for service on a day I was not scheduled. All while main Chris is the best! Professional, friendly and an asset to Kuni! He worked magic to get me in for service on a day I was not scheduled. All while maintaining a positive and friendly attitude. More
Check engine light Easy to make appointment. Easy to get into a loaner. Very professional. Diagnosed the problem quickly. Only downside is that the part will take a wee Easy to make appointment. Easy to get into a loaner. Very professional. Diagnosed the problem quickly. Only downside is that the part will take a week to arrive from Germany. But, no complaints. More