BMW of Tigard - Service Center

They didn’t give an estimate I was busy, so sent my wife to get my X3 serviced. The guy didn’t give her an estimate for the service that needed to be done. Since car has 5yrs of w I was busy, so sent my wife to get my X3 serviced. The guy didn’t give her an estimate for the service that needed to be done. Since car has 5yrs of warranty we assumed the service was free. But they said maintainence warranty is just for 4yrs. At least they should have given an estimate to my wife. Instead they just got her signature. Since my wife knows little about cars and services she didnt ask much. When I received the bill I realized what just happened. It was a rip off. Charged 3 times for a small job. More

Quick and efficient Dropped car off first thing in the morning. I was in and out with a loaner vehicle in about 15 minutes. It wasn't cheap, but it was a quality experie Dropped car off first thing in the morning. I was in and out with a loaner vehicle in about 15 minutes. It wasn't cheap, but it was a quality experience. More

Always an Awesome Experience! I had an issue with my battery and some water in the trunk. Chris in Kuni’s Service helped me so much. They were fast and went above and beyond. I hav I had an issue with my battery and some water in the trunk. Chris in Kuni’s Service helped me so much. They were fast and went above and beyond. I have another scheduled appointment soon, and I can count on them to do another exceptional job. More

Check engine light Diagnosis was quick, provided loaner and keep the estimated time to fix. Chris from service followed up on the status and keep me in the loop. Diagnosis was quick, provided loaner and keep the estimated time to fix. Chris from service followed up on the status and keep me in the loop. More

Excellent Service Dept Great service on my old X5. They honor other dealers service specials too. Helps me save a bit. I got a nice loaner too. Chris kept me informed every Great service on my old X5. They honor other dealers service specials too. Helps me save a bit. I got a nice loaner too. Chris kept me informed every step of the way. More

Professional friendly and very counsumer centric The team is very professional and the advise and engagement is very reassuring and consumer centric. Loved the practical approach to issues and Concer The team is very professional and the advise and engagement is very reassuring and consumer centric. Loved the practical approach to issues and Concerns. The best experience I have had at any car service center. More

Best Place to buy and service BMW We have always had great service at Kuni BMW both buying and servicing our car. When we are ready for a new car, it's Mike Baggs we go to. We have always had great service at Kuni BMW both buying and servicing our car. When we are ready for a new car, it's Mike Baggs we go to. More

A big help. They fought with the extended warranty company for me. I could have had my car back 2 days earlier but the company wouldn't respond to the dealer in a They fought with the extended warranty company for me. I could have had my car back 2 days earlier but the company wouldn't respond to the dealer in a timely manner. Dan fought for me and I am very grateful for it. More

Good service, consistently I've been using KUNI service for 10 years over 3 different BMWs. They're very solid; repairs are done right the first time, they keep you informed, an I've been using KUNI service for 10 years over 3 different BMWs. They're very solid; repairs are done right the first time, they keep you informed, and there's no pressure to fix "extra" stuff they find. It's expensive, but the loaner car program (for me) is super convenient and saves a lot of time. Since they've always been honest and thorough, I've continued to take my cars there. The one star off is only because sometimes they miss little details I ask them to check on. That could be because I drive 10 year old cars and they do almost all their service work on much newer vehicles. It's definitely not a big issue. More

Air Bag Recall I called in during a recent snow storm, hoping there might be a cancellation. They took we right in and guaranteed the replacement would be completed I called in during a recent snow storm, hoping there might be a cancellation. They took we right in and guaranteed the replacement would be completed within 2 hours. It was, and I was on my way! Christopher made it happen ... Thanks! More