BMW of Tigard - Service Center

My Service Advisor at Kuni BMW - Priscilla Allard - is an outstanding ambassador for Kuni and the BMW brand. She is very customer-oriented. She also possesses significant product and technical knowledge ab outstanding ambassador for Kuni and the BMW brand. She is very customer-oriented. She also possesses significant product and technical knowledge about my car. She is very thoughtful and creative if anything occurs that is beyond her or Kuni's control. Kuni is by far the best BMW dealership in Portland. More

It's great to have David Fernando as our Service Advisor, we appreciate his depth of knowledge and attentiveness during the servicing of our vehicles. He is a. pleasure to work with! we appreciate his depth of knowledge and attentiveness during the servicing of our vehicles. He is a. pleasure to work with! More

love the features with all the text message and video showing about the process of my car service, plus the advisor provided useful information for other issue of my car. i changed my 4 tires at the time showing about the process of my car service, plus the advisor provided useful information for other issue of my car. i changed my 4 tires at the time, the price kind of high than what i expected, but at the end, some cash back card comfort me in some degree. More

I brought my 2022 BMW 240i that I purchased new from them for an oil change . The technician disconnected my front and rear dash cam and took it for a 4 mile test drive or I should say Joy ride. There was n for an oil change . The technician disconnected my front and rear dash cam and took it for a 4 mile test drive or I should say Joy ride. There was no reason for him to unplug my dash cams except for the obvious reason. I attempted to contact the service manager and left a voice Mail and never even got a return phone call . I contacted my service writer and he seemed very sincere, concerned and sorry this happened . Also stated that the technician was not suppose to disconnect my dash cams . I wouldn’t have even noticed except the wires were hanging from it since he forgot to plug it back in . Which made me more suspect to the extra 4 miles on my car . I also contacted the salesman that sold me the car and he also said he would contact all that needed to know . I’ve never heard back from anyone so to say the least this has definitely tarnished the ultimate driving experience I’ve had up to this point and with Kuni BMW. Sadly even though this dealership is very close to me I will never buy another car from them and never take my car back there for service again. More

I brought my 2014 Diesel 5 series in for a oil change and “check engine” light. I live out of town so a loaner was needed. Priscilla is an excellent Service Advisor, very thorough and a great communicator. E “check engine” light. I live out of town so a loaner was needed. Priscilla is an excellent Service Advisor, very thorough and a great communicator. Even though my repairs were something that I would have preferred to not need to make, I’m thankful the service technician identified the problem and fixed my car. Kuni staff make you feel welcome. More

Priscilla is service is fantastic . ..very detailed and is knowledgeable. I always ask for her to be my advisor for my BMW Service ..very detailed and is knowledgeable. I always ask for her to be my advisor for my BMW Service More

Dan was really helpful in addressing my specific needs. He also had was able to answer my questions about running winter tires(phenomenal in rain) year round and having the tech check my wear. Videos are a He also had was able to answer my questions about running winter tires(phenomenal in rain) year round and having the tech check my wear. Videos are a high value addition to any service experience. More

My car was making a funny noise that was somewhat difficult to explain. Dan Daily listened to my very non-technical report on the situation and had the technician do a thorough analysis. The problem difficult to explain. Dan Daily listened to my very non-technical report on the situation and had the technician do a thorough analysis. The problem could have become disastrous, but was found and solved! I take my car to KuniBMW from my house in Olympia, WA for the outstanding performance by Dan Daily and the service department. More

I have always had top-notch professional service done in a timely manner. No complaints at all. a timely manner. No complaints at all. More

Had a problem with battery range on our hybrid. Kori made sure the shop did a thorough evaluation and came back with a result and suggestions for improving range on battery alone. Very pleased wi Kori made sure the shop did a thorough evaluation and came back with a result and suggestions for improving range on battery alone. Very pleased with the level of service and the friendly and professional way it was delivered. More