BMW of Tigard - Service Center

Great service for repair and service Great service and Communication. All done very fast and great updates. Davion was super helpful very thorough and very nice to work with. Thank you Great service and Communication. All done very fast and great updates. Davion was super helpful very thorough and very nice to work with. Thank you More

Great BWM Service Provider I brought my 535 in for a repeat service that was previously performed elsewhere in the Portland metro. The problem reoccurred, and rather than make t I brought my 535 in for a repeat service that was previously performed elsewhere in the Portland metro. The problem reoccurred, and rather than make the same mistake twice I toot it to Kuni. The staff was very prompt, courteous, and focused on identifying and addressing the problem and getting me on my way. These folks take customer care to another level, with and emphasis on a customers time, and quality BMW service that epitomizes the brand. A no-brainer here folks, if it’s broke, bring it to Kuni. More

Overwhelmed It was very easy to set up my appointment on line. I was able to get a loaner car for the day making even better! They called and gave me the estima It was very easy to set up my appointment on line. I was able to get a loaner car for the day making even better! They called and gave me the estimates on my repairs. I was stunned at the pricing! I went home to think it through. It was not there fault that so much had be done but the labor cost was outrageous! More

Excellent customer service and follow-through As always, Dalal is warm, intelligent, and works with me to answer any questions or solve any problem. It is wonderful to work with staff who are As always, Dalal is warm, intelligent, and works with me to answer any questions or solve any problem. It is wonderful to work with staff who are empowered to work with customers and want to make sure both the dealership and the customer are satisfied, not just one or the other. More

Run flat tires The Kuni people were very helpful when my tire suddenly went flat. They examined all my tires and are helping me get a partial refund on my tire under The Kuni people were very helpful when my tire suddenly went flat. They examined all my tires and are helping me get a partial refund on my tire under warranty. Grant was particularly good at getting my car serviced quickly and communicating when service was done. More

Excellent service and continuous helpful updates Excellent experience. Real xxxxxxand so easy to do business with . Hours of operation are very good and the way they handle the drop off for service w Excellent experience. Real xxxxxxand so easy to do business with . Hours of operation are very good and the way they handle the drop off for service was ideal More

Using used parts or rebuilding and charging for new! I took my 6 series in for service two and a half years ago and paid to have the sway bar replaced (about $2500). I've only driven this car 8000 miles I took my 6 series in for service two and a half years ago and paid to have the sway bar replaced (about $2500). I've only driven this car 8000 miles in 2.5 years and I started having THE same issues again with the sway bar. Took it to a different mechanic because i was having trouble trusting kuni he Said the part was far from new. I dropped my car off at Kuni the serv department but they wouldn't even look at it without charging me because it's out of their service warranty even through I've only driven 8000. Very disappointing that they won't answer any questions about the part they used (or didn't use) to fix my car originally. It was a major repair and the sway bar shouldn't be bad in just 8000 mi. Now I'm stuck and because of their lack and dishonesty. I trusted Kuni to do a professional job. I'll never use them again. BUYER BEWARE!!! More

Excellent Dealer This is the best dealer I have used to buy a car. Their service department is great as well. I will recommend Kuni to all of my BMW friends! This is the best dealer I have used to buy a car. Their service department is great as well. I will recommend Kuni to all of my BMW friends! More

Service with Grant Mitchell Amazing experience-he made it so comfortable and easy and was very informative about what was going on and all available solutions much appreciated fo Amazing experience-he made it so comfortable and easy and was very informative about what was going on and all available solutions much appreciated for sure More

Great service department I always get my service needs met at Kuni. My advisor kept me in the loop on the status of my repairs from beginning to end and he was extremely helpf I always get my service needs met at Kuni. My advisor kept me in the loop on the status of my repairs from beginning to end and he was extremely helpful. More