BMW of Tigard - Service Center

Great Dan was helpful and guided me through the whole service experience. He also gave me hourly updates and arranged shuttle service to neiboring businesse Dan was helpful and guided me through the whole service experience. He also gave me hourly updates and arranged shuttle service to neiboring businesses. Great experience!! More

Outstanding service! Got the work done ahead of time at a good price. Kory was very professional and helpful. Nice waiting area for customers. Will use Kuni for all BMW se Got the work done ahead of time at a good price. Kory was very professional and helpful. Nice waiting area for customers. Will use Kuni for all BMW service needs! More

Oil Change To schedule an appointment, it took multiple emails to finallly schedule an appointment. Follow-up is not like it use to be which is disappointing. To schedule an appointment, it took multiple emails to finallly schedule an appointment. Follow-up is not like it use to be which is disappointing. More

Great service techs! Explains everything well!! First time for service for car. I felt so positive about the quality of customer service I went ahead and put a new set of tires and an alignment. Th First time for service for car. I felt so positive about the quality of customer service I went ahead and put a new set of tires and an alignment. They were able to do this whileI waited. Perfect! More

Excellent service! Prompt, courteous, professional, aims to please. I recommend this dealership and its service department! Priscilla was easy to work with and made my e Prompt, courteous, professional, aims to please. I recommend this dealership and its service department! Priscilla was easy to work with and made my experience pleasant. More

great communication & loaner car The loaner car makes it a less stressfull ordeal. Davion was a responsive and communicative point person, and I’m glad they can use text to communicat The loaner car makes it a less stressfull ordeal. Davion was a responsive and communicative point person, and I’m glad they can use text to communicate. More

They do a good job I have purchased cars here in the past and it really depends on who you're dealing with. The last couple of times they've forced me to buy from bmw I have purchased cars here in the past and it really depends on who you're dealing with. The last couple of times they've forced me to buy from bmw of portland. I do use them for service as they have a ton of loaners which is nice for my schedule. Again, depending on who they assign you as your service advisor can affect your experience. This time I got Kory. He isn't much on making you feel better... just a straight to the point/ these are the facts kinda guy. I wouldn't say aggressive but just locked in his position. There are others that can help you buy into why you need said service/why you should spend the money/how the warranty works. I don't know why they assign you a different advisor every visit. Other ones remember me when they see me and I'd rather be handled by them. They should keep you with the same person as long as they're still working in the dept. More than once, i end up having more knowledge on how Kuni and/or bmw warranties work which can be strange but they do a good job on the car which is the ultimate reason you're there. Most people bend over backwards to make sure you're taken care of. More

Very good experience as long time customer driving BNW The bottom line is my problem gets solved every time. I visit the dealership, people are great to work with. My leasing experience make me want to do The bottom line is my problem gets solved every time. I visit the dealership, people are great to work with. My leasing experience make me want to do it over and over More

Excellent servicr Priscilla was very friendly and helpful. The services were perfect quickly and my vehicles was returned cleaned, I have always found Kuni to have plac Priscilla was very friendly and helpful. The services were perfect quickly and my vehicles was returned cleaned, I have always found Kuni to have placed customer care as a told priority. More

emergency issue supported Had a real big issue with her tire been damaged dealer took us in right away who is able to help us fix everything . staff was courteous professional Had a real big issue with her tire been damaged dealer took us in right away who is able to help us fix everything . staff was courteous professional and Very helpful More