558 Reviews of BMW of Tigard - Service Center
Purchased “unlimited oil changes”. Then booked a second oil change, drove an hour to get to the dealer and they tell me it’s not actually unlimited it’s just 4 for the price of 2 and m Then booked a second oil change, drove an hour to get to the dealer and they tell me it’s not actually unlimited it’s just 4 for the price of 2 and my next one isn’t due. So basically can’t trust them. Last BMW I ever buy. More
From Sales to Service Kuni hass handled us and our X5s very well over the years. The personnel who have assisted us always make us fell welcome! very well over the years. The personnel who have assisted us always make us fell welcome! More
They will not rip you off. Great service. Would recommend. The video inspection did it for me Great service. Would recommend. The video inspection did it for me More
I just bought a used BMW X5, and it needed some factory recall work done. I also wanted to add an OEM trailer hitch and wanted a BMW Dealer to do it, given it is a BMW. Dan Dailey (my service advisor a recall work done. I also wanted to add an OEM trailer hitch and wanted a BMW Dealer to do it, given it is a BMW. Dan Dailey (my service advisor at Kuni) was AMAZING and ensured everything was right with all the work I had done on the car. He kept me updated, answered all of my stupid questions, and was very patient - especially with a slow-to-respond extended warranty company. Major KUDOS to Dan, and please give him my thanks again! I will be returning to Kuni BMW again (even though there is another dealer much closer to where I live) because of Dan's GREAT work and customer service with me. I also want to thank "Lorenzo" for helping me early on when I drove up to the service department for the first time, having never been there before. He was very helpful and cordial. Thanks again to Dan and everyone who helped me during my visit. It was expensive, but I think it was worth it, as I plan to have this X5 for a long time and want to keep a good relationship with a BMW dealer, and Kuni delivered!! More
Would definitely recommend to a friend. Very Professional, Efficient, great customer and overall a great job. Very Professional, Efficient, great customer and overall a great job. More
Kuni BMW's service department is great, Service Advisor Priscilla Allard is just the best! I cannot say enough great things about Priscilla. Priscilla Allard is just the best! I cannot say enough great things about Priscilla. More
i was ecstatic that the shop took the extra time to really dig into my issue instead of going with the easy fix. my estimate dropped from over $800 to $75!! because they really dug in and found the iss really dig into my issue instead of going with the easy fix. my estimate dropped from over $800 to $75!! because they really dug in and found the issue was something super easy to fix without replacing a very expensive part. (so i used the savings to also get my front brakes replaced). More
Audra was great to work with - friendly and over- communicative throughout the entire process, which I appreciate. In general, the service center always makes it an expeditious process. communicative throughout the entire process, which I appreciate. In general, the service center always makes it an expeditious process. More
Fantastic experience! The customer service was excellent, and my car was able to be serviced very quickly. The customer service was excellent, and my car was able to be serviced very quickly. More
My Service Advisor was excellent---very courteous and knowledgeable professional. Car problem was taken care of during this visit and has been running well since. General ambience of the Dealership was v knowledgeable professional. Car problem was taken care of during this visit and has been running well since. General ambience of the Dealership was very pleasant and inviting. More