556 Reviews of BMW of Tigard - Service Center
Best Service in Town Kuni BMW is the best service department I've worked with. They email when my car needs service, get me in on days & times that work best for me, alway Kuni BMW is the best service department I've worked with. They email when my car needs service, get me in on days & times that work best for me, always concerned about what I will need while the car is being serviced (loaner, work space, refreshments, etc.), and work quickly. Greeted immediately when I arrive & introduced to the service advisor, who knows exactly why I'm there. And I get a freshly washed & vacuumed car when the work is done. All service is thoroughly explained, all questions answered & all anticipated future service is explained. The waiting area is fantastic: big screen TV, comfortable couches, food & very friendly staff...almost don't want to leave sometimes. Oh, and there's always a bowl of peppermint patties on the sales desk. More
Setting the bar for excellence I genuinely enjoy bringing in my vehicle for service to the Kuni BMW dealership. Having owned many different makes and models before, I have to say th I genuinely enjoy bringing in my vehicle for service to the Kuni BMW dealership. Having owned many different makes and models before, I have to say that Kuni ranks in the top 3 dealerships I have had the pleasure of dealing with across the nation (7 different states including HI) for vehicle service. They provide consistent no-fuss excellent service each and every single time I visit. xxxxxxout to Priscilla, my service agent for the last two years. I’d totally hire her as the face of my business should I ever start one. She is the soul of customer service. But I digress. In sum, I love dealing with Kuni BMW and the service department is a huge reason why my next vehicle will be a BMW. More
quick accommodating pleasant As always, the service staff at Kuni were great to work with. They accommodated a surprise service need for us and managed to put us in a loaner vehi As always, the service staff at Kuni were great to work with. They accommodated a surprise service need for us and managed to put us in a loaner vehicle... while never letting on that this was anything more than standard of care. More
Sharp on the ball did what they said they were going to Do Good service done in a timely manner They did a good job of communicating what they would do and when. They held to the schedule. Good service done in a timely manner They did a good job of communicating what they would do and when. They held to the schedule. More
Great customer service It is a great BMW service center which provide transparency price and extra care maintenance for my car and also done before my expecting time. Thank It is a great BMW service center which provide transparency price and extra care maintenance for my car and also done before my expecting time. Thanks for that. More
Awesome service department If you want the best stick with the big league aka Kuni BMW! Shout-out to Sean T. service tech for being the Superhero that made my day. If you want the best stick with the big league aka Kuni BMW! Shout-out to Sean T. service tech for being the Superhero that made my day. More
"Excellent Experiance with Priscilla Allard!" Priscilla made the service process very easy by keeping me informed of what's being worked on my vehicle. Always impressed with her professionalism! I Priscilla made the service process very easy by keeping me informed of what's being worked on my vehicle. Always impressed with her professionalism! I highly recommend Kuni BMW! More
Perfect Picked up my car and it was super clean. Also everyone there is so nice, you should never underestimate the power of good customer service! They’re th Picked up my car and it was super clean. Also everyone there is so nice, you should never underestimate the power of good customer service! They’re the best! More
Professional Priscilla, my service rep was very attentive, professional and kept me informed of the progress. It was an easy process to get in and out of the serv Priscilla, my service rep was very attentive, professional and kept me informed of the progress. It was an easy process to get in and out of the service department. More
Service I had brakes, battery and a new motor (for calibration) installed. Dave was fair, informative and prompt. They got me in right away (I brought it in l I had brakes, battery and a new motor (for calibration) installed. Dave was fair, informative and prompt. They got me in right away (I brought it in late Friday)and had my car ready Monday . More