BMW of Tigard - Service Center

No shuttle service The customer service was very friendly and helpful. However every time we try to get shuttle service home, they would always say their drivers are ou The customer service was very friendly and helpful. However every time we try to get shuttle service home, they would always say their drivers are out sick or on vacation. They want you to drive their loaner car. The service agent was very friendly and helpful. More

Superior Service I have owned three different BMWs, and all of them have been serviced and maintained by Kuni. In the past I have owned other vehicles in the luxury s I have owned three different BMWs, and all of them have been serviced and maintained by Kuni. In the past I have owned other vehicles in the luxury segment, but this is clearly the best maintenance facility that I have ever encountered. If a maintenance curveball happens they are accommodating and swift to resolve any issues. Yesterday my service advisor was David Stout. I have worked with other service advisors at Kuni over the years, all of them very good, but in my opinion David remains the gold standard. More

Service David Fernando always treated me good. He has an excellent service. This is my second x5 and he always handle My cats with care. No complain at all David Fernando always treated me good. He has an excellent service. This is my second x5 and he always handle My cats with care. No complain at all More

Service appointment. Took my car in for a tire replacement and an HVAC odor issue. Service advisor Chris LaPorte explained the Hvac issue in detail and provided stellar Took my car in for a tire replacement and an HVAC odor issue. Service advisor Chris LaPorte explained the Hvac issue in detail and provided stellar customer service. I am not used to this kind of professionalism from an auto dealer. Needless to say, I was extremely impressed. More

Repair mining Did a good job on the recall work but the blatant repair mining was obnoxious. Said I needed to replace a couple of things to the tune of $850 but did Did a good job on the recall work but the blatant repair mining was obnoxious. Said I needed to replace a couple of things to the tune of $850 but did not give any details to how worn they were or expected life. One of the things was so basic it should be cover under the warranty. With all the recalls and “needed” repairs it makes me wonder if I want own another BMW. Davion the service guy was good. More

Best service department around Kuni BMW provides the best service around. Always very courteous, on time, efficient, and great to work with. They listened to my needs and worked dil Kuni BMW provides the best service around. Always very courteous, on time, efficient, and great to work with. They listened to my needs and worked diligently to meet them within my limited time restraints. More

Recall work and misfires Priscilla Allard, my service advisor, was so amazing. She took her time and was very helpful, knowledgeable, and extremely kind. She made me feel comf Priscilla Allard, my service advisor, was so amazing. She took her time and was very helpful, knowledgeable, and extremely kind. She made me feel comfortable. More

Good Service Thanks to Kory Ufkin & the technician who worked on my car. All my questions were answered and staff were friendly and courteous. Thank you all for t Thanks to Kory Ufkin & the technician who worked on my car. All my questions were answered and staff were friendly and courteous. Thank you all for the good work. More

Great experience Service facility was extremely clean. I was able to drop off my car and get a free loaner within a few minutes. The problem was diagnosed quickly, an Service facility was extremely clean. I was able to drop off my car and get a free loaner within a few minutes. The problem was diagnosed quickly, and even though my car was out of warranty, Kuni provided a substantial discount on the parts and service. They kept me updated with progress on the repair, and had the car ready (clean inside and out) when promised. More

Watch for the 'refresh' offer I own a 2015 X5, currently with 47kmi on it. Back in July, I took it in for a routine oil change. I was advised and offered a maintenance 'refresh' I own a 2015 X5, currently with 47kmi on it. Back in July, I took it in for a routine oil change. I was advised and offered a maintenance 'refresh' deal for $700 until 50kmi. He said 'because I might need to have new brake pads n rotors'. It sounds like a great deal but not so fast. Because after the oil change the inspection report shows that my front brake pads are 10mm and rears 9mm. Brand new there are 12mm. Most likely I won't need them replace until 60kmi. I feel that the advisor could of been more honest with me instead of selling me something I don't need. Very disappointed. I have purchased 4 bmw from this dealer. More