BMW of Tigard - Service Center

Honest and exceptional service I purchased my BMW from Kuni about 3 years ago. Initially there was a problem with the vehicle which the dealership quickly and professionally handled I purchased my BMW from Kuni about 3 years ago. Initially there was a problem with the vehicle which the dealership quickly and professionally handled while taking care of my transportation needs. Since then every time I have had the car serviced or checked, the staff from the front desk, service advisors and greeters have been courteous, understanding and committed to helping me. I have observed this with other customers as well. I will continue to use this dealership as my go to place!! More

Very helpful During routine service my tires needed changing. But after I got my car back the car felt wiggly.l took The car back and they fixed it for free. i lov During routine service my tires needed changing. But after I got my car back the car felt wiggly.l took The car back and they fixed it for free. i love that they always give me a loaner car. No disruptions to my schedule. Great service. Car comes back clean! More

Allen exceeded my expectations! Great work! Faced with an unexpected repair fresh out of warranty. I drive screen failure. None of the service advisors had seen this before. 2015 X4. Turned Faced with an unexpected repair fresh out of warranty. I drive screen failure. None of the service advisors had seen this before. 2015 X4. Turned out the screen was bad. $4000 fix 5 months before my wedding. Allen made a phone call to Bmw North America Explaining the situation. This definitely exceeded my expectations as he was not required to do this . Bmw stepped up and offered to cover the cost of the screen which was the majority of the repair. I cannot begin to express how grateful I am for his service work at Bmw. Not to mention he literally saved my wedding!! So thankful for him!! More

Front washer unit needed replacing . Priscilla was great thru the whole process, She had to deal with a third party warranty service and she kept me aware of all that what was going on. H Priscilla was great thru the whole process, She had to deal with a third party warranty service and she kept me aware of all that what was going on. Her calm nature kept me calm thru the few hiccups we encountered. . More

Great customer service! Always someone to greet you right away. Excellent communication. My service rep, Chris kept me updated throughout the day. Great customer service H Always someone to greet you right away. Excellent communication. My service rep, Chris kept me updated throughout the day. Great customer service He took extra time with me to address my next service appt. More

b team Lack o knowledge and professionalism.. texting all the time... than actually calling after 6:30 pm... after normal business hours... I hate that I hav Lack o knowledge and professionalism.. texting all the time... than actually calling after 6:30 pm... after normal business hours... I hate that I have do service here... if you want people who have no clue about the auto industry... you’ spend 60 thousands on a car .. I know middle of the road.. however I expect more... very unhappy More

Priscilla in customer service did a great job and was very h Priscilla was great to work with. She kept me up to date on the progress and found me a loaner car when the repair went longer than planned. Priscilla was great to work with. She kept me up to date on the progress and found me a loaner car when the repair went longer than planned. More

Excellent Service Visit This service visit was excellent. I took my 2016 X3 in for regular maintenance and everything was covered under warranty. I also made a last minute re This service visit was excellent. I took my 2016 X3 in for regular maintenance and everything was covered under warranty. I also made a last minute request to have the car detailed and they accommodated that perfectly. More

Kuni Provides Excellent Service Kuni service is excellent and their inspections are thorough to maintain car in superb condition. We will continue to use Kuni service center for mos Kuni service is excellent and their inspections are thorough to maintain car in superb condition. We will continue to use Kuni service center for most of our auto service needs. More

Great customet service Beautiful clean, modern showroom, conveniently located. Knowledgeable employees. Warm welcoming and professional. The sales team explains, but there Beautiful clean, modern showroom, conveniently located. Knowledgeable employees. Warm welcoming and professional. The sales team explains, but there is no high pressure selling - brilliant. The complimentary car was at the end of service is a nice way to finish. More