BMW of Tigard - Service Center

Excellent customer service Friendly staff. Recommended what needed to be fix. My warrant has just expired but they still honored it since it was only a month from when it expire Friendly staff. Recommended what needed to be fix. My warrant has just expired but they still honored it since it was only a month from when it expired. More

Recall visit As soon as you check in they automatically can determine what you are in for from their database. No long wait times to speak to service personnel. Re As soon as you check in they automatically can determine what you are in for from their database. No long wait times to speak to service personnel. Requested for a loaner car, did not wait long to be escorted to loaner car. Everyone is verg friendly and helpful. More

Great professional repair At Kuni Collision Top notch repair and customer service! Kuni fixed bumper on my RS3- relatively minor but expertly done... made process easy with loaner car, etc... Top notch repair and customer service! Kuni fixed bumper on my RS3- relatively minor but expertly done... made process easy with loaner car, etc... Thank you! More

Friendly & Professional Everyone was friendly and professional, especially my service advisor, Allen. He obviously loves his job and it shows! The pricing on my new tires wa Everyone was friendly and professional, especially my service advisor, Allen. He obviously loves his job and it shows! The pricing on my new tires was very competitive. More

Better than Nordstrom I’m a Nordstrom girl through and through. That translates to being hard pressed to find better customer care and service anywhere. Kuni not only rises I’m a Nordstrom girl through and through. That translates to being hard pressed to find better customer care and service anywhere. Kuni not only rises to the challenge but taps out at the top. Immediate, timely and excellent customer relationships can be counted at the sales floor and in the service department. I have complete confidence in all aspects of KUNI. They have had my business on multiple purchases in addition to visits to care for our cars. They will retain repeat business and long-standing devotion to their service department from our family. Absolutely to drawer all the way. More

Maintaining my car I went in to Kuni BMW, because my tire pressure was low. Chris came out checked me in and notice I needed a oil change. Got my oil change and my tir I went in to Kuni BMW, because my tire pressure was low. Chris came out checked me in and notice I needed a oil change. Got my oil change and my tire filled. More

I am driving a cheap car... would I be treated differently I Audra is efficient. You have so many team members in sight. Nobody engages like the customer is special. I chose the dealer because it was a bmw... Audra is efficient. You have so many team members in sight. Nobody engages like the customer is special. I chose the dealer because it was a bmw... the experience was not so much different than if I went with a specialized mechanic. I am considering upgrading to a higher end bmw suv for my wife when I retire next year. This experience did not get me there More

Service Appointment. Chris was caring, professional, accommodating. Expected to have brakes changed but after reviewing told us not required yet. I was shocked they did no Chris was caring, professional, accommodating. Expected to have brakes changed but after reviewing told us not required yet. I was shocked they did not go ahead and replace. I have not been to a better car service department. Have enjoyed our first BMW purchased at this dealer. Looking for a second. Thanks. More

Great Customer Service I would highly recommend Kuni BMW to anyone concerned. I have always experienced absolutely great customer service from everyone who I have been invol I would highly recommend Kuni BMW to anyone concerned. I have always experienced absolutely great customer service from everyone who I have been involved with there. The quality of work from the service department has also been high in my experience. More

Nice work Chris LaPorte was wonderful to work with and agreed to honor the original estimate even though final parts and service were about $250 extra. Shannon Chris LaPorte was wonderful to work with and agreed to honor the original estimate even though final parts and service were about $250 extra. Shannon Burgess noticed I had been waiting in the lounge area and came by to see if she could help me. I had been waiting for 1.5 hours for my courtesy car, however, I somehow fell off the schedule. By this time staff for the courtesy card had already left for the day. Upon realizing the mistake, Shannon immediately handled everything herself and within ten minutes I had the courtesy vehicle. She was extremely efficient, courteous, and apologetic for the error. Thanks to both Shannon and Chris. More