BMW of Tigard - Service Center

Attentive customer care With the assistance of "Tire Guru" Chris, I was able to determine the tires I needed for my model of BMW and, without having to ask, was offered a sam With the assistance of "Tire Guru" Chris, I was able to determine the tires I needed for my model of BMW and, without having to ask, was offered a same day appointment to have them put on the car. All went smoothly; no alignment was needed and even though I came in at midday, I was given a loaner and all was completed by the end of the day. No apparent problems with the service so far. This is probably the best service experience I have ever had. More

Always good customer service! I’ve had my car for almost 6 years now and have been to Kuni several times and have had exceptional customer service every time! I work in customer se I’ve had my car for almost 6 years now and have been to Kuni several times and have had exceptional customer service every time! I work in customer service as well, so I always look for the best and Kuni provides it! More

Great service My i3 had a seemingly complicated issue, to my surprise the people at Kuni tackled the issue with no problems. My car was in service for a while but K My i3 had a seemingly complicated issue, to my surprise the people at Kuni tackled the issue with no problems. My car was in service for a while but Kuni made it seem short. They did a great job with everything, I’m glad I purchased from this dealership. I recommend this dealership and service department. More

Superb service on my X5 I could not be happier with the service department. My X5 was in for its second oil change. They called me and said they found a factory defect in my I could not be happier with the service department. My X5 was in for its second oil change. They called me and said they found a factory defect in my transmission and it was not repairable. They replaced the transmission and I had no idea anything was wrong with it. More

Excellent service I love Kuni’s service team. Professional and courteous. I wouldn’t go anywhere else. They take such great care of me and my vehicle. I love Kuni’s service team. Professional and courteous. I wouldn’t go anywhere else. They take such great care of me and my vehicle. More

Return for second wash pump replacement. Initial pump replaced 1/15 for washer fluid leak. Discovered new leak last week and Kuni technician determined new pump was defective and had cracked. Initial pump replaced 1/15 for washer fluid leak. Discovered new leak last week and Kuni technician determined new pump was defective and had cracked. BMW to cover new pump and installation. More

Excellent service Friendly, efficient, professional service. They have very good coordination among attendants in charge of check-in, repair, shuttle, and sales servi Friendly, efficient, professional service. They have very good coordination among attendants in charge of check-in, repair, shuttle, and sales services. As a result, I was a very customer. More

Easy to work with Process was smooth and easy, everyone was friendly. Pushed to get most work covered by extended warranty, gave x1 loaner throughout multi-way repair Process was smooth and easy, everyone was friendly. Pushed to get most work covered by extended warranty, gave x1 loaner throughout multi-way repair cycle. More

Servíce for BMW X5 I called BMW Kuni since there was a warning sign for air bag. This happened on one day before we were supposed to leave for Seattle. The receptionist( I called BMW Kuni since there was a warning sign for air bag. This happened on one day before we were supposed to leave for Seattle. The receptionist( I think her name is Amenda) whom I talked to scheduled for the service on the same day, so that we could keep our plan. Service advisor, Daniel Dailey was very helpful too. He called me to update about the service. Everything was fixed including loose brake. Now we are on our way to Seattle. The service we got was superb! I appreciate the excellent service at Kuni very much. More

Took car in for service and Dan was very hepful. Dan was very professional and provided daily updates on my car. He made sure the warranty covered expenses and changed all parts needed changing. Grea Dan was very professional and provided daily updates on my car. He made sure the warranty covered expenses and changed all parts needed changing. Great service. More