BMW of Tigard - Service Center

Service as promised. When I make an appointment, the whole process is a seamless one. I get in and out of the dealership in a minimal amount of time. The staff is knowledg When I make an appointment, the whole process is a seamless one. I get in and out of the dealership in a minimal amount of time. The staff is knowledgeable as well as friendly. More

Scheduled service I have been with the same service representative for 4 cars now. Always courteous, quick, and with attention to detail. I was offered a loaner - bu I have been with the same service representative for 4 cars now. Always courteous, quick, and with attention to detail. I was offered a loaner - but the waiting area is comfortable. Altogether a pleasant experience. More

Excellent personalized service I expected great service and was not disappointed. It started with the scheduler sharing a former contact is in a different role but she would let him I expected great service and was not disappointed. It started with the scheduler sharing a former contact is in a different role but she would let him know I was coming in for routine service. When I arrived Gary was there to greet me. Everything went as described with the car and I was on my way. More

Good service Kuni BMW provides great reliable service and The service department as always makes sure the customers are happy with the quality work performed on th Kuni BMW provides great reliable service and The service department as always makes sure the customers are happy with the quality work performed on the car. More

Courteous and Professional Went there for recall work and had some other things done they were very polite professional and Straightforward. Sales dept was also very friendly Went there for recall work and had some other things done they were very polite professional and Straightforward. Sales dept was also very friendly and not pushy. More

Enjoyable service The waiting area is spacious and comfortable. Coffee and healthy snacks make the 2 hours wait doable. Dan is knowledgeable and helpful summarizing wha The waiting area is spacious and comfortable. Coffee and healthy snacks make the 2 hours wait doable. Dan is knowledgeable and helpful summarizing what was being done at the conclusion of service. More

Service Have always been pleased with work done on our vehicles. Easy to schedule appointments. Service personnel are top rate with communication, friendly, Have always been pleased with work done on our vehicles. Easy to schedule appointments. Service personnel are top rate with communication, friendly, and willing to help you out any way they can. Have no reservations about recommending Kuni BMW. More

Two recalls on my BMW. I was impressed with how smooth the experience with Kuni BMW was. My Advisor, Priscilla was amazing and timely with her communications with me. The I was impressed with how smooth the experience with Kuni BMW was. My Advisor, Priscilla was amazing and timely with her communications with me. The car loaner department was fast too. The only negative thing (and I know this is very picky!) is my car wasn’t washed or the interior vacuumed as promised when I picked my car up The next day. Other than that great first time experience. More

Great service! Great service center. Customer service focused. Easy to make an appointment online and great follow up! Audra was a great help and kept me updated on Great service center. Customer service focused. Easy to make an appointment online and great follow up! Audra was a great help and kept me updated on progress of my service and was super responsive. More

Kuni overcharges for their services, All the service costs are arbitrary. They mark it up very high, just because they you can afford it. Also their work is of very low quality. All the service costs are arbitrary. They mark it up very high, just because they you can afford it. Also their work is of very low quality. More