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BMW of Tigard - Service Center

Tigard, OR

4.5
555 Reviews

555 Reviews of BMW of Tigard - Service Center

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November 19, 2024

Priscilla has been my Service Advisor in the past. She continues to provide the best customer service. I'm always well taken care of, she explains all work to be done and answers all questions thoro More

by COO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

BMW of Tigard responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tigard. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

From start to finish, the experience was flawless. As usual, SA Dan Dailey had everything ready; Electronic communication kept me informed including the payment process which was fast and easy. The More

by Stephen D. Kerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

BMW of Tigard responded

Hi Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tigard! We look forward to your next visit! Take care!

November 11, 2024

Priscilla was awesome! Very helpful, friendly and polite. We loved the video walkthrough sent from the technician that worked on the car as well. Service performed quickly More

by Perry S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Ogbi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ganotis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

BMW of Tigard responded

Hi Perry, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Everything was done and in the time promsed. If i did not live so far away, i would definitely come back More

by foreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe Grenon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

BMW of Tigard responded

Hi Foreyes, we are so happy to read such a great review about BMW of Tigard! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

I would like to commend Audra from BMW Service for her exceptional service. She demonstrated a high level of professionalism and kindness throughout my experience. The quality of customer service I receiv More

by Kristin.ritter003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra
Oct 19, 2024 -

BMW of Tigard responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tigard. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

Everything was great - I didn't have to wait long and the environment in the dealership was comfortable. I particularly appreciated the video of my vehicle's inspection and updates via text, along with the o More

by Cyndi P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ingrid Padgalskas
Sep 20, 2024 -

BMW of Tigard responded

Hi Cyndi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Audra and the rest of your team with whom I interacted were great! Thank you! More

by pearlgirlpdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra
Sep 13, 2024 -

BMW of Tigard responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tigard! We look forward to your next visit! Take care!

August 30, 2024

I called the service advisor on 8/28 and got his voicemail, I asked for more information about the quoted front-end brake pad replacement and haven't heard back. Today is 8/30, so 3 days, no respons More

by naxoyo3012
Recommend Dealer
No
Employees Worked With
Kory Ufkin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

BMW of Tigard responded

Hello Naxoyo3012, Thanks for the feedback and we are sorry that our team did not respond to your request for information in a timely manner. Another member of our service advisor team has reached out and left you a message to see if there any other questions we can answer for you. Our BMW certified technician team works hard to perform all services where a customer is waiting in a timely manner and we have very competitive oil change pricing and change times, so we are sorry that the oil change wait time was not in line with your expectations in this case. We very much appreciate your business and apologize again for the lack of returned call. The BMW of Tigard Service team

August 10, 2024

I would like to take a moment to express my sincere appreciation for Dan Dailey's outstanding service. His exceptional communication skills and meticulous attention to detail have made a significant im More

by golfchemistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

BMW of Tigard responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tigard. Thank you, and have a fantastic day!

July 16, 2024

I have not always loved the dealerships I've bought cars from but I really like the (former) Kuni BMW team especially Kory Ufkin who is the main reason I go back for service. I have not been to the new sho More

by garyrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Ufkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

BMW of Tigard responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tigard! We hope to be of service to you again in the future. Best wishes, BMW of Tigard

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