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BMW of The Woodlands - Service Center

The Woodlands, TX

4.7
615 Reviews

615 Reviews of BMW of The Woodlands - Service Center

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June 16, 2024

The service department does a terrific job. Honza, my Service Advisor, is excellent. He has many years of BMW experience. More

by Tmduncan173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Jun 18, 2024 -

BMW of The Woodlands responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 16, 2024

Gabriel helped me with my first scheduled maintenance on my leased 330i. They sent me video of underneath my car while it was lifted showing what was being looked at and with results and recommendations. Ov More

by erickaharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 18, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2024

Brandon Service advisor racist also his manager racist very disrespectful no very Very Bad hygiene. More

by olsonrodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Service advisor
Jun 18, 2024 -

BMW of The Woodlands responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

June 15, 2024

The service was outstanding! They pay attention to detail and personal service! I will Be back! More

by kerri.travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Jun 19, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 14, 2024

BMW of the Woodlands always takes great care of our vehicles - we bring them here for everything; tires, wheels, scheduled service, state inspections, etc. When a rat ate two wiring harnesses right be More

by dfielder79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
Jun 14, 2024 -

BMW of The Woodlands responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

Service was prompt and courteous. Darnell did a great job of keeping me informed along the way. More

by mcam.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Jun 16, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2024

Brandon is a star and walked me through the whole warranty process and was updating me on a daily basis. A BIG THANK YOU! More

by claus.schensema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2024 -

BMW of The Woodlands responded

Hi, thank you for sharing your positive experience! Feel free to stop by if you ever need any more help.

June 12, 2024

BMW of the woodlands is always welcoming and helpful. My experience in the service department was very good thanks to Quiowa "Q" Chambers and her assistance in making everything happen! She is the BEST More

by Michele S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiowa “Q” Chambers
Jun 13, 2024 -

BMW of The Woodlands responded

Hello Michele, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 11, 2024

One of the better dealerships I’ve been to. Everyone is extremely helpful and courteous. Dropped my car off and received it back when I was told to expect it. All questions and concerns were an More

by david_spady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack, Todd, Darnell
Jun 13, 2024 -

BMW of The Woodlands responded

Hi David, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

I am treated so well by this dealership. The service is efficient and exceptional, and most importantly they get it done right the first time. I very much appreciate the special service! More

by DonR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Victoria
Jun 13, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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