BMW of The Woodlands - Service Center

Good job by all in explaining issues and results. . good investment in car and service rep. I will recommend service again. . good investment in car and service rep. I will recommend service again. More

Service department does a great job communicating during your service visit. Answer all my questions. your service visit. Answer all my questions. More

Zachery was amazing. He went above and beyond my expectation. My car was towed in because a run-flat tire had been punctured. My experience with BMW roadside assistanc He went above and beyond my expectation. My car was towed in because a run-flat tire had been punctured. My experience with BMW roadside assistance was also great. While there, some other issues were uncovered but they were mostly covered under warranty. What should have been a quick fix, turned into a delay because of Hurricane Beryl and the dealership losing power. But Zachery still managed to text me with updates and the car was fixed sooner than I expected. More

Outstanding customer service. Everyone was very helpful and professional. wait time was exactly as I was informed. the lobby was clean and comfortable for waiting. Everyone was very helpful and professional. wait time was exactly as I was informed. the lobby was clean and comfortable for waiting. More

Sergio was amazing, explained all the issues with the car and took care of all my concerns. Excellent job! and took care of all my concerns. Excellent job! More

Very slow service and pour communication. 4 th time getting service and still hasn’t improved. Not what I’m used to from bmw 4 th time getting service and still hasn’t improved. Not what I’m used to from bmw More

The service department was very neat clean. They also have me a price and completion time that was better than I expected. They also have me a price and completion time that was better than I expected. More

Friendly knowable staff that keep customers informed throughout the service process. Excellent repair and vehicle servicing that is always done right the first time. Love the drive in service representa throughout the service process. Excellent repair and vehicle servicing that is always done right the first time. Love the drive in service representative area floor plan layout! More

Great service and friendly staff. Services were completed timely while I waited at the dealership. Services were completed timely while I waited at the dealership. More

I had an excellent service with Darnell. Oil, fluids change, car inspection and etc. My car was vacuumed and washed. I was very satisfied with this service. Oil, fluids change, car inspection and etc. My car was vacuumed and washed. I was very satisfied with this service. More