BMW of The Woodlands - Service Center

My appointment was prompt and the amount of time I was quoted for service was accurate. Friendly and professional. I look forward to future visits. A+ quoted for service was accurate. Friendly and professional. I look forward to future visits. A+ More

Jeff, my service advisor, and Jonathan, my service technician, did a great job getting me in, resolving my problem, and getting me back on the road. technician, did a great job getting me in, resolving my problem, and getting me back on the road. More

Bobby M. was great throughout the process. Kept me updated and the car was very clean and the price was the quoted amount when I picked It up. Thanks! updated and the car was very clean and the price was the quoted amount when I picked It up. Thanks! More

A complete mess not organized horribly conduct services and can’t ever give you the correct information. They don’t really care either their customer service is un existence. Managers another joke! Won’ and can’t ever give you the correct information. They don’t really care either their customer service is un existence. Managers another joke! Won’t buy anymore BMW for sure! More

Professional, courteous, quality, and timely service by Jeff Whitaker and team. Jeff has been my Service Advisor for 20 years and he is the best! Jeff Whitaker and team. Jeff has been my Service Advisor for 20 years and he is the best! More

I have always had no problem when I take my car in for service. Tom was helping me and was super sweet and always answered my questions and returned my calls. service. Tom was helping me and was super sweet and always answered my questions and returned my calls. More

Treated with respect! Work was done well!You did not Treated with respect! Work was done well! You did not make me wear a mask! Treated with respect! Work was done well! You did not make me wear a mask! More

Great job by Tom in service department,always a nice guy who cares about customer .Sean also I appreciate your service. Jeff great job as always. who cares about customer .Sean also I appreciate your service. Jeff great job as always. More

Tom Pham was so awesome. I had a flat tire, I was very unhappy Tom immediately made me feel better and ensured that my car was ready at the time promised. When I came back for my car, Tom was super nice a unhappy Tom immediately made me feel better and ensured that my car was ready at the time promised. When I came back for my car, Tom was super nice and remembered my name! I hope Tom will be my service advisor for a long time. More

Outstanding attention to detail, professional and good service. Excellent understanding of the engine nd al of the electronics Worked through each item in order and solved the issues by following excel service. Excellent understanding of the engine nd al of the electronics Worked through each item in order and solved the issues by following excellent procedures and diagnostics More