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BMW of The Woodlands - Service Center
The Woodlands, TX
650 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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650 Reviews of BMW of The Woodlands - Service Center
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October 04, 2021
My service representative Jeff Whitaker is an outstanding service representative. He is very thorough on what needs to be done to keep my BMW in the best working order. Jeff also makes it a point to have my service representative. He is very thorough on what needs to be done to keep my BMW in the best working order. Jeff also makes it a point to have my car cleaned inside and out after the service is complete. Friendly, outstanding service is what I love about this dealership. More
by cgmartin
Employees Worked With
Jeff Whitaker
October 01, 2021
Excellent service from everyone at BMW of the Woodlands. In particular, Honza Hajicek is very knowledgeable and always provide outstanding service. In particular, Honza Hajicek is very knowledgeable and always provide outstanding service. More
by Griselle Díaz
Employees Worked With
Honza Hajicek
October 01, 2021
BMW of The Woodlands is the best! They go beyond to keep customers happy and informed of their customer's car while in their service dept. Excellent communications and supplying loaner cars! Recommended hig customers happy and informed of their customer's car while in their service dept. Excellent communications and supplying loaner cars! Recommended highly! More
by jmlea58
Employees Worked With
Honza Hajicek
September 20, 2021
Jeff Whitaker is a credit to BMW as well as a wonderful person to deal with. He is a knowledgeable, straightforward and pleasant service representative. Moreover, he initiates options that we might have person to deal with. He is a knowledgeable, straightforward and pleasant service representative. Moreover, he initiates options that we might have rather than waiting for us to ask. More
by wmdb
Employees Worked With
Jeff Whitaker
September 13, 2021
I took my car in this past week because I had to get a new battery for it. These batteries are not cheap and the service rep knew I was tight on funds. I had no choice and had to get the battery. When I new battery for it. These batteries are not cheap and the service rep knew I was tight on funds. I had no choice and had to get the battery. When I went to pay I had to use a gift card, cash and the rest from my account which confirmed things were tight this week. I go home and discover that they had a coupon online to save $20 off a new battery. I was so disappointed that the service rep did not even offer me that discount on Saturday when he saw it would have helped. When I called them this morning to see if they would honor the coupon I was told no since I had not presented the coupon upfront. Lesson learned. They care more about the money and not their customer. I will never give them one red cent of my money again. They lost my business and my respect. They had a chance to show me what matter most and they proved it was money over people. More
by Fabfourcuban
Employees Worked With
Tom
