BMW of The Woodlands - Service Center

BMW Service The worst Service Experience I had with any dealership in 35 Years. Do not return calls and not trustworthy in any shape or form. Absolutely not recom The worst Service Experience I had with any dealership in 35 Years. Do not return calls and not trustworthy in any shape or form. Absolutely not recommended More

Unorganized, slow service. Very frustrating experience. Waited over 2 hours for oil change and service writer left without telling me or anyone else. Had to seek help to get car done and paid for. Never co Waited over 2 hours for oil change and service writer left without telling me or anyone else. Had to seek help to get car done and paid for. Never coming back, made me late for next appt even though I was assured it would be done in hour and half at most. More

Outstanding customer service. Steven Malone kept me up to date on the status of my vehicle every step of the way. Great service! I would highly recommend BMW of the Woodlands to my friends / family membe to date on the status of my vehicle every step of the way. Great service! I would highly recommend BMW of the Woodlands to my friends / family members. More

Ashley B in the loaner car department, her customer service is not that of a people person, her personality is awful. It makes the overall experience terrible. I will never visit that dealership again service is not that of a people person, her personality is awful. It makes the overall experience terrible. I will never visit that dealership again and I will discourage everyone that I meet from doing business with BMW The Woodlands. More