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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
679 Reviews

679 Reviews of BMW of The Woodlands - Service Center

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January 23, 2022

Took the vehicle is for its first service. Spent 2.5 hrs sitting in the waiting service area. Some places this is a comfortable location to wait. Unfortunately, this is not one of those places. More

by maiseymt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Report | Print
Jan 28, 2022 -

BMW of The Woodlands responded

Hi, we appreciate you taking the time to respond. The staff at BMW of The Woodlands take our reviews very seriously. If you are willing, please call our General Manager at (936) 776-4610 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

January 21, 2022

Representative Jeff did an outstanding job assisting me with great customer service on the visit. More

by Driahks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery W
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Jan 25, 2022 -

BMW of The Woodlands responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

January 18, 2022

Very pleased with the service received from The Woodlands BMW and from Service Writer, Teri. More

by MarianWalters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri
Report | Print
January 17, 2022

The service was done quickly and professionally. Dante is always excellent on his attention to details. More

by jesus.grande
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Beyeler
Report | Print
Jan 20, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2022

Had a factory recall taking car of anf the experience was flawless. Wonderful service representative Thom. More

by Smcminn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom pham
Report | Print
Jan 18, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 08, 2022

Friendly and courteous staff. Easy appointment scheduling. Comfortable and very clean facility. They do a great job keeping you informed of your vehicle status. More

by Wdg55hou
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez, Sydney Thorp
Report | Print
Jan 18, 2022 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 03, 2022

Bmw of the Woodlands provides an excellent experience for all of you're Bmw sales and service needs. Tom was very attentive to my concerns and helped to get my vehicle repaired promptly. More

by Alydia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pham
Report | Print
Jan 18, 2022 -

BMW of The Woodlands responded

Hi Alydia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 30, 2021

This dealership is conveniently located and easily accessible. All staff are friendly and readily available to address my needs. The facilities are very comfortable, nice, and clean. More

by cherrielane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pham, Sydney Thorp
Report | Print
December 30, 2021

The dealership was great and clean. Our customer rep, Dante, was awesome and extremely helpful. More

by Castleba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante, Sydney Thorp
Report | Print
December 30, 2021

Terroi is the best. This is my second time having her as my service advisor. She make sure I had a shuttle home and was in communication with me to make sure my vehicle was ready before I went to work. Th More

by catheykaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri - Service Department
Report | Print
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