BMW of The Woodlands - Service Center

I was pleased with Bobby, the service rep who handled my case - he answered my texts promptly. I was disappointed in the service that the dealership offered as my new car was towed in with a screw in the ti case - he answered my texts promptly. I was disappointed in the service that the dealership offered as my new car was towed in with a screw in the tire. While the car has running flats, I live too far away to feel safe. I have driven an Infinity for years with service that provided not only picking up my vehicle but delivering it back to me. I had trouble finding a ride to the dealership to retrieve my car. I understand the COVID economy and can only hope this amenity is added in the near future at this dealership. More

Best service center! Jimmy, manager,and Teri, service Best service center! Jimmy, manager, and Teri, service advisor are wonderful. They keep me updated on my car’s condition now and what future service Best service center! Jimmy, manager, and Teri, service advisor are wonderful. They keep me updated on my car’s condition now and what future service is needed. Highly recommend going to this service center for all your BMW needs. More

Very friendly atmosphere.Honza H. is very courteous always pleasant and always put his best foot farward.Very knowledgeable. always pleasant and always put his best foot farward.Very knowledgeable. More

Very friendly people and a very nice facility. I look forward to future business at this dealership. forward to future business at this dealership. More

My service representative Jeff Whitaker is an outstanding service representative. He is very thorough on what needs to be done to keep my BMW in the best working order. Jeff also makes it a point to have my service representative. He is very thorough on what needs to be done to keep my BMW in the best working order. Jeff also makes it a point to have my car cleaned inside and out after the service is complete. Friendly, outstanding service is what I love about this dealership. More

Excellent service from everyone at BMW of the Woodlands. In particular, Honza Hajicek is very knowledgeable and always provide outstanding service. In particular, Honza Hajicek is very knowledgeable and always provide outstanding service. More

BMW of The Woodlands is the best! They go beyond to keep customers happy and informed of their customer's car while in their service dept. Excellent communications and supplying loaner cars! Recommended hig customers happy and informed of their customer's car while in their service dept. Excellent communications and supplying loaner cars! Recommended highly! More

Have done a good job on warranty work but for other job quotes too high. quotes too high. More

Pham T. takes good care of everything. The service was excellent! Thank you for the pleasant experience. excellent! Thank you for the pleasant experience. More

The showroom is clean and a comfortable place to wait. They offer coffee and water. They offer coffee and water. More