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BMW of The Woodlands - Service Center

The Woodlands, TX

4.7
638 Reviews

638 Reviews of BMW of The Woodlands - Service Center

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January 31, 2022

The service department is always very professional and very thorough. I always have a pleasant experience when I’m there! More

by Ben Harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Whitaker
Feb 03, 2022 -

BMW of The Woodlands responded

Hi Ben, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 31, 2022

This was my first time at this dealership as I purchased my car used elsewhere. Service was as expected. More

by drcdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri
Feb 03, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave a review for us at BMW of The Woodlands. We're happy we could meet your expectations! If you ever need help, just give us a call. Happy motoring!

January 31, 2022

Comprehensive service and quality results usually completed on time. Customer must first order necessary parts that are outside usual consumables More

by Gabrielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Jenkins
Feb 04, 2022 -

BMW of The Woodlands responded

Hi Gabrielle, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 30, 2022

Very professional. Beautiful dealership. I was well taking care of. I know where to go for anything car related. More

by borissiakam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donte
Feb 03, 2022 -

BMW of The Woodlands responded

Hi, thank you for sharing your positive experience! If you need more help, our team is available to talk -- safe travels!

January 29, 2022

The whole process was painless. Simple to manage and comfortable surroundings while you wait for your car. More

by laing.moray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Feb 02, 2022 -

BMW of The Woodlands responded

Hi Laing, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 29, 2022

I always have the best service whenever my vehicle needs attention. Jeff is very considerate of my time and keeps me informed. Bonus points this last visit receiving a video from the technician with the ins More

by maritum08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Feb 02, 2022 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 27, 2022

Everyone was professional, friendly and went out of their way to make sure I was informed of when my vehicle would be ready. Dante and Honza are the best at customer satisfaction! More

by dbljones
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza and Dante
Jan 31, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2022

This dealership was prompt and quick every time I had my car serviced. They were very informative and sent videos of anything that needed action on my car. Very pleased with the service. More

by Kristine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Jenkins
Jan 29, 2022 -

BMW of The Woodlands responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2022

I have purchased all of my BMers and even a Mini Cooper from this dealership More

by jgibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pham
Jan 27, 2022 -

BMW of The Woodlands responded

Hello, it means so much to us that you chose our dealership! Thank you, and have a fantastic day!

January 23, 2022

Took the vehicle is for its first service. Spent 2.5 hrs sitting in the waiting service area. Some places this is a comfortable location to wait. Unfortunately, this is not one of those places. More

by maiseymt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Jan 28, 2022 -

BMW of The Woodlands responded

Hi, we appreciate you taking the time to respond. The staff at BMW of The Woodlands take our reviews very seriously. If you are willing, please call our General Manager at (936) 776-4610 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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