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BMW of The Woodlands - Service Center

The Woodlands, TX

4.7
638 Reviews

638 Reviews of BMW of The Woodlands - Service Center

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February 18, 2022

Recall under warranty. Timely courteous service. All work explained. Ride home and back. Met expectation. More

by ghyelde
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 21, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 16, 2022

From buying a car (in my case 2 last year) to returning for maintenance, everything at BMW of Houston in the Woodlands is incomparable to any other dealer I have used. They are friendly, knowledgeable, on More

by steven.dykes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 18, 2022 -

BMW of The Woodlands responded

Hi Steven, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 10, 2022

Tom Pham the service advisor was very helpful and polite. They discovered a recall that covered the problem the car had so the fix was free. Saved major dollars. Thanks More

by donb737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pham
Feb 12, 2022 -

BMW of The Woodlands responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of The Woodlands! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

Alex was wonderful and helped me get what I needed and stay on budget. I look forward to my next service. More

by heatherklilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 14, 2022 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 07, 2022

Jeff was great to work with. Renewed my confidence back in BMW The Woodlands after a couple of bad experiences. Thanks Jeff! Really happy I don't have to drive to North Houston BMW. Enjoyed our conversat More

by rhmillington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Feb 10, 2022 -

BMW of The Woodlands responded

Hi, we're happy to hear you had such a positive experience with Jeff! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2022

Great service support from Mr. Hajicek!…always takes care of me and is the best service advisor. More

by Breck.bacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. Hajicek
Feb 08, 2022 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 04, 2022

Great service support from Mr. Hajicek, was a pleasure working with him will definitely be coming back for more service. More

by fab5cooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Hanzo HAJICEK
Feb 08, 2022 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 03, 2022

Tom Thong is a pleasure to have as our consultant. No nonsense, to the point and delivers what he says. Great Ambassador for BMW of The Woodlands. More

by claus.schensema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Thong
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2022

Dante was a very helpful and knowledgeable service advisor! I will return for future service needs. More

by gobani66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante B
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2022

I have needed to take the care back several times due to a problem with the GPS screen. The customer service rep was very helpful cooperative. More

by DocSingh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 06, 2022 -

BMW of The Woodlands responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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