BMW of The Woodlands - Service Center

I was extremely pleased that when arriving at the dealership with a screw in the sidewall of my tire on a busy Saturday morning, Honza the service rep dropped what he was doing to expedite a fix. Mos dealership with a screw in the sidewall of my tire on a busy Saturday morning, Honza the service rep dropped what he was doing to expedite a fix. Most grateful for his response. More

Excellent service and personnel … honest assessment of what was needed … work done in a timely way what was needed … work done in a timely way More

I want to thank Frank Freeze for stepping in for my service man and assisting me using his white kit glove care that I've known previous BMW servicemen use. I love excellent service and that is what Fr service man and assisting me using his white kit glove care that I've known previous BMW servicemen use. I love excellent service and that is what Frank gave me. Thank you for reminding me of one of the reasons why I love BMW. More

Service is available when needed. Wait time for an oil change can be a couple of hours. Check in for service is pretty quick. Wait time for an oil change can be a couple of hours. Check in for service is pretty quick. More

Once Bobby advised me how to contact him, his responses were extremely prompt. Excellent customer service were extremely prompt. Excellent customer service More

Thanks for assisting me with the M850. Will continue to take my New BMW Convertible there. Will continue to take my New BMW Convertible there. More

Jo Wolf in service was great! He promptly addressed our vehicles issues, providing valuable solutions with no pressure. We will be continuing to use this service center. Thanks Jo He promptly addressed our vehicles issues, providing valuable solutions with no pressure. We will be continuing to use this service center. Thanks Jo. More

Joe Wolf was awesome! I appreciate the extra time he took to explain all of the service requirements to us in addition to his pleasant and Knowledgeable approach! I appreciate the extra time he took to explain all of the service requirements to us in addition to his pleasant and Knowledgeable approach! More

My service advisor was really nice and made sure I was taken care of. The bummer at this dealership is that there are no loaner vehicles so you have to wait or shuttle. I moved to the area from the DMV, taken care of. The bummer at this dealership is that there are no loaner vehicles so you have to wait or shuttle. I moved to the area from the DMV, either loaners or Uber/Lyft vouchers were provided. So definitely miss that perk. More

Excellent service. Always wonderful customer service. Goes and above superior services. Make sure customers happy. Always wonderful customer service. Goes and above superior services. Make sure customers happy. More