Back

BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
685 Reviews

685 Reviews of BMW of The Woodlands - Service Center

Sort by
July 21, 2022

Another awesome service was provided by my S. A Honza Hajicek to my X5M. He truly provides top notch service experience. Kudos to another S.A Jeff Whittaker - very knowledgeable and service orient More

by DSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek, Jeff Whittaker, Sean Engle
Jul 24, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 21, 2022

I always appreciate the personal care given by the whole BMW Woodlands team. They greeted me when I pulled in and asked how they could help me right away. My service advisor Joe, was ready with my quote a More

by NurseNmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Honza
Jul 25, 2022 -

BMW of The Woodlands responded

Hello there! Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 14, 2022

My experience in the service department at the BMW of Woodlands was very positive. Spending money on your car is never exciting. Jeff was friendly, professional, and informative. More

by browndw75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 17, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2022

Great service, friendly, fast, efficient. Since I bought my first car with them,, I have not look anywhere else! More

by ander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
Jul 08, 2022 -

BMW of The Woodlands responded

Hi Ander, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2022

Considering everything going on with supply chain issues, hiring issues, the economy, etc. we’ve all had to change our expectations, but BMW of The Woodlands is still doing a great job with the resources the More

by C. Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Jul 08, 2022 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

July 05, 2022

I drove to the wrong dealership for maintenance, but the woodlands took good care of me. Honza was assigned to my X-5 and worked us in the schedule asap! He did a great job taking care of us as quickly as More

by Mygrimesgang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza
Jul 05, 2022 -

Mygrimesgang responded

Thanks for the help.

Jul 06, 2022 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 07, 2022 -

Mygrimesgang responded

Cheers

July 04, 2022

This dealership has the friendliest working environment with the entire team offering an extraordinary level of customer service. We bring our vehicle here every time with no issues ever! More

by timmroadnight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza
Jul 05, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 25, 2022

I received Excellent Service from the BMW service department. My Advisor was great and took good care of me. Great communication. More

by Shaunmarshall5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Maddox the GM and Joe in Service
Jun 28, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2022

Joe Wolf my service technician. Was first class in answering my questions. Getting the work actioned and communicated/approved with the extended warranty company. Highly recommend u More

by claus.schensema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
Jun 21, 2022 -

BMW of The Woodlands responded

Hi Claus, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 13, 2022

Jeff always presents professional attention to my car and it’s required maintenance. He kept me informed of recommended repairs and let me make the decisions needed at this time to safely keep my car in wor More

by k2west
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Jun 14, 2022 -

BMW of The Woodlands responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
52
...