BMW of The Woodlands - Service Center
The Woodlands, TX
651 Reviews of BMW of The Woodlands - Service Center
I want to thank Frank Freeze for stepping in for my service man and assisting me using his white kit glove care that I've known previous BMW servicemen use. I love excellent service and that is what Fr service man and assisting me using his white kit glove care that I've known previous BMW servicemen use. I love excellent service and that is what Frank gave me. Thank you for reminding me of one of the reasons why I love BMW. More
Service is available when needed. Wait time for an oil change can be a couple of hours. Check in for service is pretty quick. Wait time for an oil change can be a couple of hours. Check in for service is pretty quick. More
Jo Wolf in service was great! He promptly addressed our vehicles issues, providing valuable solutions with no pressure. We will be continuing to use this service center. Thanks Jo He promptly addressed our vehicles issues, providing valuable solutions with no pressure. We will be continuing to use this service center. Thanks Jo. More
Joe Wolf was awesome! I appreciate the extra time he took to explain all of the service requirements to us in addition to his pleasant and Knowledgeable approach! I appreciate the extra time he took to explain all of the service requirements to us in addition to his pleasant and Knowledgeable approach! More
My service advisor was really nice and made sure I was taken care of. The bummer at this dealership is that there are no loaner vehicles so you have to wait or shuttle. I moved to the area from the DMV, taken care of. The bummer at this dealership is that there are no loaner vehicles so you have to wait or shuttle. I moved to the area from the DMV, either loaners or Uber/Lyft vouchers were provided. So definitely miss that perk. More
Very good customer service from the service team. They are knowledgeable provide good advice and allow me to make the decision. Good follow up and very professional. They are knowledgeable provide good advice and allow me to make the decision. Good follow up and very professional. More