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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
651 Reviews

651 Reviews of BMW of The Woodlands - Service Center

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June 09, 2022

Once Bobby advised me how to contact him, his responses were extremely prompt. Excellent customer service More

by Carl Braganza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 10, 2022 -

BMW of The Woodlands responded

Hi Carl, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 10, 2022 -

Carl Braganza responded

I certainly will.

June 09, 2022

I want to thank Frank Freeze for stepping in for my service man and assisting me using his white kit glove care that I've known previous BMW servicemen use. I love excellent service and that is what Fr More

by Danita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Freeze
Jun 10, 2022 -

BMW of The Woodlands responded

Hello Danita, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 09, 2022

Service is available when needed. Wait time for an oil change can be a couple of hours. Check in for service is pretty quick. More

by porchewil
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Tech did not have a card
Jun 12, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2022

Thanks for assisting me with the M850. Will continue to take my New BMW Convertible there. More

by mike.v.9570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
Jun 09, 2022 -

BMW of The Woodlands responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 03, 2022

Jo Wolf in service was great! He promptly addressed our vehicles issues, providing valuable solutions with no pressure. We will be continuing to use this service center. Thanks Jo More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jo Wolf
Jun 06, 2022 -

BMW of The Woodlands responded

Hello Tim, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

Joe Wolf was awesome! I appreciate the extra time he took to explain all of the service requirements to us in addition to his pleasant and Knowledgeable approach! More

by Sean Harness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
Jun 02, 2022 -

Sean Harness responded

Joe Wolf was awesome! I appreciate the extra time he took to explain all of the service requirements to us in addition to his pleasant and Knowledgeable approach!

May 28, 2022

My service advisor was really nice and made sure I was taken care of. The bummer at this dealership is that there are no loaner vehicles so you have to wait or shuttle. I moved to the area from the DMV, More

by drayfo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 31, 2022 -

BMW of The Woodlands responded

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you would be willing to give us another chance in the future, please reach out to our General Manager at (936) 776-4610. We would appreciate the chance to turn your experience around.

May 27, 2022

Excellent service. Always wonderful customer service. Goes and above superior services. Make sure customers happy. More

by bobbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex- Alejandro
May 30, 2022 -

BMW of The Woodlands responded

Hi Bobbie, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 26, 2022

Great attention and service. Always courteous treatment with customer satisfaction in mind. Best treatment of any car dealership. More

by jjzappa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Messer
May 28, 2022 -

BMW of The Woodlands responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

Very good customer service from the service team. They are knowledgeable provide good advice and allow me to make the decision. Good follow up and very professional. More

by AY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
May 27, 2022 -

BMW of The Woodlands responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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