BMW of The Woodlands - Service Center
The Woodlands, TX
652 Reviews of BMW of The Woodlands - Service Center
Considering everything going on with supply chain issues, hiring issues, the economy, etc. we’ve all had to change our expectations, but BMW of The Woodlands is still doing a great job with the resources the hiring issues, the economy, etc. we’ve all had to change our expectations, but BMW of The Woodlands is still doing a great job with the resources they have. Staff is friendly and professional, good communication from the service advisor and mechanic, no surprise charges, and my car was ready when they said it would be. Alex, my service advisor, was great, thank you for hanging in there! This is my 3rd car from them and I’ll be back😀 More
I drove to the wrong dealership for maintenance, but the woodlands took good care of me. Honza was assigned to my X-5 and worked us in the schedule asap! He did a great job taking care of us as quickly as woodlands took good care of me. Honza was assigned to my X-5 and worked us in the schedule asap! He did a great job taking care of us as quickly as possible. More
This dealership has the friendliest working environment with the entire team offering an extraordinary level of customer service. We bring our vehicle here every time with no issues ever! with the entire team offering an extraordinary level of customer service. We bring our vehicle here every time with no issues ever! More
I received Excellent Service from the BMW service department. My Advisor was great and took good care of me. Great communication. department. My Advisor was great and took good care of me. Great communication. More
Joe Wolf my service technician. Was first class in answering my questions. Getting the work actioned and communicated/approved with the extended warranty company. Highly recommend u Was first class in answering my questions. Getting the work actioned and communicated/approved with the extended warranty company. Highly recommend using Joe. More
Jeff always presents professional attention to my car and it’s required maintenance. He kept me informed of recommended repairs and let me make the decisions needed at this time to safely keep my car in wor it’s required maintenance. He kept me informed of recommended repairs and let me make the decisions needed at this time to safely keep my car in working order. More
Had a great experience during my visit. I was greeted immediately upon my arrival by the Jan service consultant who I aligned with on the service I had scheduled. He took a look at the reco I was greeted immediately upon my arrival by the Jan service consultant who I aligned with on the service I had scheduled. He took a look at the records and confirmed I didn't need any additional service at this point and let me know how long the service would take. I was able to wait for the service to be completed and the car was ready as promised. More
I was extremely pleased that when arriving at the dealership with a screw in the sidewall of my tire on a busy Saturday morning, Honza the service rep dropped what he was doing to expedite a fix. Mos dealership with a screw in the sidewall of my tire on a busy Saturday morning, Honza the service rep dropped what he was doing to expedite a fix. Most grateful for his response. More