BMW of The Woodlands - Service Center

Good but immediately had an alarm after spending $900+ for service- not sure if that should happ. for service- not sure if that should happ. More

Great service and very accommodating. Up front with everything. I recommend them for service. I will be bringing my car back for my future service needs. Up front with everything. I recommend them for service. I will be bringing my car back for my future service needs. More

Braydon was absolutely amazing. I had no idea he was a new addition to BMW of The Woodlands until the end of him finishing my service! He kept me updated and had a great attitude. I had no idea he was a new addition to BMW of The Woodlands until the end of him finishing my service! He kept me updated and had a great attitude. More

Great Customer Service by Braydon! !! His communication was very detailed! Everyone was very helpful. Will definitely be back! !! His communication was very detailed! Everyone was very helpful. Will definitely be back! More

First time visit my service provider was Jason it was excellent and professional service. Thank you. excellent and professional service. Thank you. More

Pleasant personnel and they kept me informed on progress. Jeff, my advisor, very nice and helpful. Jeff, my advisor, very nice and helpful. More

It is always clean and people very friendly and helpful. Reports and followup usually very timely. Reports and followup usually very timely. More

The sales process was great, service, not so much. No real lobby for you to sit and work while car is being worked (lacking tables). Promised a loaner car while you car is being worked on and that c No real lobby for you to sit and work while car is being worked (lacking tables). Promised a loaner car while you car is being worked on and that can't happen because they have zero to even issue. More

my son said its nice. the place is clean and people are friendly. thank you! the place is clean and people are friendly. thank you! More

This dealership does the very least to satisfy the customer compared to other BMW stores! Bought new X3 and had to teach myself how to navigate the technology piece. Service is average at best, follow customer compared to other BMW stores! Bought new X3 and had to teach myself how to navigate the technology piece. Service is average at best, follow up is slow hence overall rating is low. We have bought BMW’s for over 30 years and this dealership is not recommended! More