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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
652 Reviews

652 Reviews of BMW of The Woodlands - Service Center

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November 08, 2022

Good experience on scheduled maintenance for my 2015 328xi sport wagon. Joe in Service was very helpful and courteous. I appreciated the video and narrative by the tech working on the car so I could vi More

by JohnnyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Wolf III
Report | Print
Nov 15, 2022 -

BMW of The Woodlands responded

Hi Johnny, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2022

Best professional, caring experience with salesman Jay Ali, finance man, and service man Jason Roy. Very much attention to details and making sure we had everything we wanted. More

by Sarah B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Roy, Joe Goen
Report | Print
Nov 15, 2022 -

BMW of The Woodlands responded

Hi Sarah, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 07, 2022

Robert in service was great, my appointment took longer than expected and they were quick to get me into a loaner! More

by rachael_obella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Report | Print
Nov 15, 2022 -

BMW of The Woodlands responded

Hi Rachael, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 02, 2022

Excellent and friendly group of service people and helpful sales force. the dealership is kept clean all the time. More

by kurukchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe wolf, Lisa Parasrami
Report | Print
Nov 10, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 31, 2022

The service department serviced my car. And it was well done. They also washed and vacuumed the car which was an added benefit. More

by admin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 08, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 29, 2022

The service was great the process was easy. I really like the video of the issues and the check out process was smooth More

by Dave_kelliher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 07, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 27, 2022

Jamie was extremely efficient, professional and helpful. I. Ame a day early by mistake and she accommodated me. Dealership was clean. More

by Nancy Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 06, 2022 -

BMW of The Woodlands responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 23, 2022

Honza and Bailey went above and beyond to help us in our time of need. More

by seki8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza and Bailey
Report | Print
Oct 31, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 19, 2022

BMW Jamie was extremely accomodating and helpful (even though I arrived one day early-my bad). The annual check-up for my BMW went well and I was alerted at each stage of the inspection about costs. War More

by nancydee`1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie in service, Lisa Parasrami
Report | Print
October 16, 2022

Joe in the maintenance dept was great. Scheduled maint went smooth. Had a loaner car for me and my car was taken care of and cleaned up beautifully. More

by Michaelmorris221122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Oct 21, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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