BMW of The Woodlands - Service Center

great service, very professional individuals. My car got towed for a flat tire and it got repair with in a couple of hours. My car got towed for a flat tire and it got repair with in a couple of hours. More

Joe Wolf takes his time to explain the service needed and keeps me informed via text and phone. Joe is great to work with and I trust what he says. I specifically ask for Joe when I need service. keeps me informed via text and phone. Joe is great to work with and I trust what he says. I specifically ask for Joe when I need service. More

Dealership was clean. Staff was very friendly and knowledgeable able new cars. It was nice that yhe salesman from months ago ask if we needed anything while we waited on m Staff was very friendly and knowledgeable able new cars. It was nice that yhe salesman from months ago ask if we needed anything while we waited on my car repairs. More

Alex was helpful, sent a tremendous personalized video so I could see the car remotely, and helped me to see the issues. He had much patience with me dithering over various options and was always quick to re I could see the car remotely, and helped me to see the issues. He had much patience with me dithering over various options and was always quick to reply to phone calls and queries. More

Having used a previous BMW dealer in the past I can't say enough good things about BMW of the Woodlands and the Autonation group. Bob was on top of everything and made sure to pass along my questions to the enough good things about BMW of the Woodlands and the Autonation group. Bob was on top of everything and made sure to pass along my questions to the techs. The use of the video to address my question was great. Also the video walk around of my vehicle covering the services performed. More

I expected BMW level service and communication and received subpar support I would expect from any mid to low grade service shop. I was told my car was ready to pickup, drove to dealership, found o received subpar support I would expect from any mid to low grade service shop. I was told my car was ready to pickup, drove to dealership, found out it was going to be another week. The entire experience reminded me of a team without leadership or direction. More

My first time using this service center. Staff was helpful and professional. Jason was my Service Manager and did a great job. Staff was helpful and professional. Jason was my Service Manager and did a great job. More

Closed to my home and service is good. The young advisors are nice to me every time we went there. The young advisors are nice to me every time we went there. More

Service is great! Service rep is terrific! Jason! We had everything explained in a very professional way! Jason is terrific! Service rep is terrific! Jason! We had everything explained in a very professional way! Jason is terrific! More

I am very satisfied with this dealership. Service is always good. Waiting area is pleasant, clean and refreshements always appreciated. Service is always good. Waiting area is pleasant, clean and refreshements always appreciated. More