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BMW of The Woodlands - Service Center

The Woodlands, TX

4.7
614 Reviews

614 Reviews of BMW of The Woodlands - Service Center

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October 04, 2024

Zach was very diligent about finding a solution that would work for my budget. Thanks to all the service folks at BMWotW! More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, John
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Oct 12, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 27, 2024

As a long time customer, I always like to see the professionalism and helpfulness of the staff. I like the service I get when I go there. More

by jfhernandez611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Saez
Report | Print
Sep 30, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2024

The dealership is the best that I have been in in a long time very clean very friendly. A person could not ask for any better. More

by Carol B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
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Sep 28, 2024 -

BMW of The Woodlands responded

Carol, thank you for your positive review. We're happy to have been of service to you.

September 24, 2024

Sergio is the most profesional and cool dude i have work with. Taking the car to the dealer is never a good feeling. He makes everything better. Hes work is outstanding. 5 star service. Great person and gr More

by Recording713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Sep 28, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2024

First time for service on n new vehicle. Very professional and courtesy and exceeded expectations. More

by sbrown75941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Frank
Report | Print
Sep 28, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2024

The service person was ready with my car history printed out and with suggestions of priorities on what needs to be done. More

by Nico MTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Report | Print
Sep 21, 2024 -

BMW of The Woodlands responded

We are pleased to hear you had such a positive experience with us, Nico! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2024

Sergio my service advisor takes the time to explain all of my options. Communication is very clear. Trustworthy. More

by Mbatter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Sep 20, 2024 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 11, 2024

Very friendly and helpful and professional and polite. Communicated well on letting me know what was going with my bmw. More

by mmartinez6312
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Report | Print
Sep 13, 2024 -

BMW of The Woodlands responded

Hi, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

September 10, 2024

I highly recommend Gabriel R. in the service dept. He’s very professional and reliable. More

by S.Pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez
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Sep 13, 2024 -

BMW of The Woodlands responded

We are pleased to hear you had such a positive experience with us, Pena! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

September 07, 2024

The service department is top notch. .Jason really bends over backwards to help customers. I lost my wheel lock and he changed them out free of charge. I would definitely recommend them More

by emora24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Sep 09, 2024 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

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