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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
652 Reviews

652 Reviews of BMW of The Woodlands - Service Center

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January 26, 2023

The service on my car was good, but it took the 4 hours and 20 minutes to change my oil and rotate my tires. I had an appointment! I was not happy about that. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
Report | Print
Jan 31, 2023 -

BMW of The Woodlands responded

Hello Beth, we regret your experience with us here, but we are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (936) 776-4610. We hope to hear from you.

January 26, 2023

Great service and wonderful people! Would absolutely recommend to those in the greater Houston area. More

by m.gage.nelson@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braydon
Report | Print
Jan 31, 2023 -

BMW of The Woodlands responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 26, 2023

Great service. Knowledgeable staff (Jason). They keep you informed along the way and never have had unexpected surprises. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jan 31, 2023 -

BMW of The Woodlands responded

Hello Jimmy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

January 26, 2023

Service advisor took good care of me and the work has always been done right the first time. More

by kvbogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Whitaker
Report | Print
Jan 31, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 26, 2023

The service department is the best. They not only found all the problems and fixed them in one go but they gave ne a discount so I could afford it. More

by stclareisabelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jan 31, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 25, 2023

Great turn around and convenience. Really like the technicians and the manager. Always detailed and fast. More

by caesarivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Jan 29, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 24, 2023

The service advisor was very knowledgeable and helpful. He advised me that the service would take a certain amount of time. And he was true to his word. More

by jltonk15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Report | Print
Jan 27, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, BMW of The Woodlands

January 23, 2023

Service manager (Hajicek) along with the service support (Nariah) were very supported and answered all my questions. More

by jtruhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nariah Brown
Report | Print
Jan 25, 2023 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Bailey did a great job checking us in, keeping us informed, finding money-saving options and finding a loaner. Always friendly. Service work was great. More

by SCAkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Report | Print
Jan 25, 2023 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

Great dealership. Had to wait a bit to be acknowledged because everyone was busy doing paperwork. This dealer doesn’t offer a shuttle and doesn’t ever have loaner cars More

by TO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex was great
Report | Print
Jan 23, 2023 -

BMW of The Woodlands responded

Hello, We appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

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