BMW of The Woodlands - Service Center
The Woodlands, TX
668 Reviews of BMW of The Woodlands - Service Center
For me, The Woodlands BMW dealership is a very professional organization, including its employees. I found their dealings to be honest and straightforward. Since I drive an older BMW, I must also professional organization, including its employees. I found their dealings to be honest and straightforward. Since I drive an older BMW, I must also compliment them for searching out hard to fine OEM parts. The technician that worked on my car was very experienced and documented well all work that I requested, and the he recommended from his inspections and analyses. More
Taking my car to service is always a grey good experience. My service advisor, Victoria, was super helpful and nice, she address my concerns and everything was taken care of. I could wait for the experience. My service advisor, Victoria, was super helpful and nice, she address my concerns and everything was taken care of. I could wait for the car to be done so I was shuttled back home, which was nice. More
Special thank you to my service advisor Honza for the excellent service provided. Your professionalism and dedication to exceeding expectations is greatly appreciated. The problem was resolved in a timel excellent service provided. Your professionalism and dedication to exceeding expectations is greatly appreciated. The problem was resolved in a timely manner and vehicle was available as promised. More
Not having a very good week, I was expecting this opportunity to follow suit. I can say Service Advisor, Mr. Zachary R., was very knowledgeable and helpful to explain my concerns and create a plan fo opportunity to follow suit. I can say Service Advisor, Mr. Zachary R., was very knowledgeable and helpful to explain my concerns and create a plan for resolution within reasonable parameters of budget and timeframe. I respect the direct honesty and not trying to upsale you with the unnecessary like every dealership tries to muddy your business with. That level of service and dedication they have provided by my experience builds confidence in the quality of work received and that’s paramount when those you care about are dependent upon that ethic. More
Always great service! My service adviser Honza is a true customer service professional. Him and the guys that take the cars to the back are the best. My service adviser Honza is a true customer service professional. Him and the guys that take the cars to the back are the best. More