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BMW of The Woodlands - Service Center

The Woodlands, TX

4.7
615 Reviews

615 Reviews of BMW of The Woodlands - Service Center

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July 13, 2023

Dealership is great to work with and would returnif I had kept my BMW. The BMW company not so much. They tie the Dealerships hands and they mislead you on the cpo warranty. More

by HN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 17, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 13, 2023

I did some real damage to my vehicle, I would say Jason was awesome, but took along time for parts and insurance was fast for pay off car was there for 3 mo. It wasn't until 2 1/2 mo. I received a loaner. More

by stjohn4life78
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jason
Jul 17, 2023 -

BMW of The Woodlands responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

July 11, 2023

Armando took care of my service and treated me like a true professional. He was clear and to the point. I will be returning for future service and care. It was a pleasurable experience. Thanks More

by davidbridges5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jul 15, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 10, 2023

Fast easy in and out service, always available to provide a loaner car. Very Helpful More

by Tami_saxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Chavez
Jul 13, 2023 -

BMW of The Woodlands responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of The Woodlands. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 05, 2023

near to my place , clean and maintained, wish to have more snacks in the service waiting area More

by Droid48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jul 07, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 30, 2023

This is a real nice dealership. They have a good maintenance and parts department. The staff at this dealership is very nice. This dealership has excellent inventory of cars to look More

by Big Ang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Jul 04, 2023 -

BMW of The Woodlands responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of The Woodlands! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2023

Very grateful for Honza and always taking care of me! My car had an unexpected breakdown and Honza went above and beyond to take care of me AGAIN. Thank you BMW of The Woodlands! More

by carleecretin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Honza
Jul 04, 2023 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. If you ever need help, just give us a call. Happy motoring!

June 28, 2023

Ms Chambers and Brad were outstanding service assistants! Prompt reminders and assistance. Very helpful. They kept me apprised of status and worked hard with my insurance company. More

by Katieblaine
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Q Chambers
Jul 03, 2023 -

BMW of The Woodlands responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of The Woodlands! Drive safe, and we'll see you on the road.

June 27, 2023

I had a great visit! Jeff Whitaker is my BMW Service Advisor. I always enthusiastically recommend BMW of The Woodlands service. My service experience is consistently s More

by betamc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Jul 02, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

June 25, 2023

Great services always on time good staff clean area great prices only need to improve is the snack on waiting room More

by Ricardo cacho
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lonzo
Jun 28, 2023 -

BMW of The Woodlands responded

Hi Ricardo, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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