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BMW of The Woodlands - Service Center

The Woodlands, TX

4.7
615 Reviews

615 Reviews of BMW of The Woodlands - Service Center

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August 17, 2023

Armando gave first-class service. Well done! Glad to be under his care in future. More

by claus.schensema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Aug 22, 2023 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2023

Completed work in time as promised and provided clear estimate for scheduled services upfront and thru the process More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Aug 21, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2023

Excellent staff, very helpful. The work was completed in a timely manner and I am very confident in the job done. More

by Dan Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiowa Chambers
Report | Print
Aug 17, 2023 -

BMW of The Woodlands responded

Hi Dan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

Great quick efficient service today. Only need state inspection and done within quoted 30 minutes. Thanks! More

by REG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Aug 15, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 12, 2023

Top notch service from BMW of The Woodlands! Especially from my service advisor Jeff Whitaker and tech Robert Martinez! Best regards, Wilma Frances Moore. 713-416-0738 More

by The love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker, Robert Martinez
Report | Print
Aug 15, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 15, 2023 -

The love responded

Best dealership ever!

August 12, 2023

Service tech was very knowledgeable and informed me of anything that was needed with my car More

by frankie_j1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Report | Print
Aug 16, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

They've always provided me with excellent service as well as prompt services with both of my cars. More

by fredieharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Aug 11, 2023 -

BMW of The Woodlands responded

Hi, thank you so much for your positive comments about BMW of The Woodlands! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 06, 2023

The employees at the dealership were very professional, and my personal advisor went above and beyond. I would definitely visit BMW Woodlands again to have my vehicle serviced when ever I'm in the Houston More

by dcraft19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, James
Report | Print
Aug 11, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 05, 2023

It took 3 weeks to just get an appointment for an oil change which is a little excessive. I arrived on time for my appointment and then it took 2 hours for the oil change, again a little excessive. More

by Hhlopak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Aug 08, 2023 -

BMW of The Woodlands responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 01, 2023

My appointment for service went flawlessly. The service advisors were great and my car was ready on time. More

by Jimbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Imperator and Jason Roy
Report | Print
Aug 07, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

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