BMW of The Woodlands - Service Center

Hanza is the best service manager I’ve had the experience of working with. My car has always been well taken care of by the dealership. Keep up the great work! Look forward to continued service with my new of working with. My car has always been well taken care of by the dealership. Keep up the great work! Look forward to continued service with my new car from Hanza. More

The Service Department is only good because of Hans & Victoria. I’ve had my car serviced for express oil change and have had to wait over 30 minutes to check my car in to drop off. I leave my car beca Victoria. I’ve had my car serviced for express oil change and have had to wait over 30 minutes to check my car in to drop off. I leave my car because the wait time for an express oil change is estimate 2 1/2 hours to 3 hours, when a local oil shop can get it done in less than 20! Customer service is awful every time I go to BMW. The ONLY person that notices me is Hans.. because he sees me standing by my car waiting to be assisted. I dread taking my car to service department at BMW. I honestly would buy another car to not have to deal with BMW service department The only issue with service department, is the dropping off & picking up! It’s so ridiculous More

Personal and fast service, very friendly and attentive staff. Now they offer value service packages, which is always a plus. and I got my car back the same day! staff. Now they offer value service packages, which is always a plus. and I got my car back the same day! More

Bad service is hard to get a hold of them and they make me lose my time me lose my time More

Friendly experienced staff and excellent facilities. ..customer satisfaction is obviously very important to them. Honda always does a great job! ..customer satisfaction is obviously very important to them. Honda always does a great job! More

Jayson was the very best. He was helpful, thoughtful, knowledgeable, thorough. I’m 86 and have been around the Block many times. Jayson is the best I’ve encountered He was helpful, thoughtful, knowledgeable, thorough. I’m 86 and have been around the Block many times. Jayson is the best I’ve encountered More

Great attention to detail and they did as they stated they would. Appreciate the candor. they would. Appreciate the candor. More

Of all the BMW dealership in and around the metro Houston area, the Woodlands has the best service. area, the Woodlands has the best service. More

Very good service. Agent was very helpful. They did a great job on my car. Agent was very helpful. They did a great job on my car. More

Bree did a great job with listening to what service I needed and communicating with us throughout the process. It was done quickly with no issues! Love coming here! needed and communicating with us throughout the process. It was done quickly with no issues! Love coming here! More